Min Zaw
Portland,OR
Summary
Dynamic Guest Advocate at Target with exceptional communication and strong empathy, enhancing guest satisfaction through personalized service and efficient problem resolution. Proven ability in cash handling and order processing, contributing to a welcoming store environment and fostering positive customer relations. Committed to optimizing operations and prioritizing guest needs effectively.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
Clackamas, OR
10.2023 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Education
High School Diploma -
Franklin High School
Portland, OR06.2024
Skills
- Exceptional communication
- Strong empathy
- Stress tolerance
- Guest relations
- Customer service
- Detail-oriented
- Cash handling experience
- Sales transactions
- Customer relations
- Order and refund processing
- Store maintenance
- Understanding customer needs
- Work prioritization
- Good work ethic
- Over 2 years of customer service
Timeline
Guest Advocate
Target
10.2023 - Current
High School Diploma -
Franklin High School