Summary
Overview
Work History
Education
Skills
Timeline
Babysitter

Maya Cooper

Round Rock,TX

Summary

As a continuous college student, I am eager, enthusiastic and motivated to seek an entry-level customer service position. I want to apply my strong ethic, communication skills, and passion for helping others in a professional setting. I am committed to delivering excellent service and contributing to team success while continuously learning and developing new skills.

Overview

4
4
years of professional experience

Work History

Sales Associate

J. Crew
06.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.

Volunteer

Willaimson County Courthouse
08.2022 - 05.2024

Volunteered all year at Williamson County Teen Court leadership program as an attorney, bailiff, clerk, and judge in real court cases. Where actually participated on helping determine the sentence of real cases involving teens

Babysitter

My Own Family
11.2021 - Current
  • I have a toddler baby sister. I have played games, worked on puzzles, and read books to her.
  • Communicated positively. Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the

well-being of my sister.

Volunteer

Brown Santa
12.2022 - 12.2023

Supported underprivileged families by buying gifts for kids in need based of their personalities and what they ask for. In addition, assisted in gift wrapping and delivering these gifts to families.

Pet Sitter

Friends
05.2023 - 08.2023
  • Prepared food and water following instructions from pet owner.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.

Education

High School Diploma -

Round Rock Early College High School
Round Rock
05.2024

Associate of Arts - General Studies

Austin Community College
Round Rock, TX
05.2024

Skills

  • Patience and Empathy
  • Time Management
  • Strong Work Ethic
  • Reliability
  • Following Directions
  • Reliability and punctuality
  • Conflict Resolution
  • Activity Planning
  • Customer Service
  • Reading and Storytelling
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Sales Associate

J. Crew
06.2024 - 08.2024

Pet Sitter

Friends
05.2023 - 08.2023

Volunteer

Brown Santa
12.2022 - 12.2023

Volunteer

Willaimson County Courthouse
08.2022 - 05.2024

Babysitter

My Own Family
11.2021 - Current

High School Diploma -

Round Rock Early College High School

Associate of Arts - General Studies

Austin Community College
Maya Cooper