Maximiliano Gallardo
Sherwood,AR
Summary
Strategic leader with 1 year of experience managing customer-focused teams and 7 years in food service and retail. Demonstrated ability to exceed company targets by transforming underperforming teams through influence and collaboration. Expertise in developing district-level strategies that enhance team capabilities and drive exceptional partner and customer experiences. Ready to apply leadership skills and business acumen in a new role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Coffee House Leader
STARBUCKS COFFEE COMPANY
Little Rock, Arkansas
02.2025 - Current
- Ranked 27th among 686 stores in region 16 and 294th among 11,096 in NACO
- goal-focused strategic leader with 1 year directing customer-focused teams & 8 years in foodservice & retail.
- established history of exceeding organizational objectives by revitalizing underperforming teams and fostering influence and collaboration.
- skilled in union-operated establishments; provided support for store s24964, s52531, s66387
- Dual Managed S61252 and S66387 Creating Store Action Plans addressing FSA and performance gaps
- partnered with ACES for EDI to organize tennis tournament promoting community involvement and increasing brand visibility
Assistant Store Manager
STARBUCKS COFFEE COMPANY
Little Rock, Arkansas
03.2024 - 12.2025
- Trained 3 Shift Supervisors for stores S52531, and S66387
- developed 30/60/90 plan with store manager to meet targets, tracking KPIs and streamlining information flow down pipeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
Little Rock, Arkansas
03.2019 - 03.2024
- organize shift meeting promoting peer engagement in KPI review.
- Travel to locations and help close operational gaps S52531 & S25530.
- teamed up with store manager on 30/60/90 day roadmap to drive revenue growth and support partner experience.
Barista
Starbucks
Little Rock, Arkansas
08.2018 - 03.2019
- Trained 8 baristas at S11431
- Maintained cleanliness and organization of the coffee shop environment.
- Prepared and served high-quality coffee beverages to customers.
Education
High School Diploma -
North Little Rock Highschool
North Little Rock, AR05-2019
Skills
- PnL Management & Flow-Through
Analysis - NRFSP Certified
- Leadership Coaching & Development
- Operational Planning & Execution
- Community Engagement & Brand
Building - Team Development & Peer
Mentorship
- Financial Management &
Performance Tracking - Food Safety & Compliance
- Customer Experience & Engagement
- Event Planning & Coordination
- Diverse Team Building
Languages
Spanish
Full Professional
Certification
NRFSP Certification
Accomplishments
Store Manager Quarterly Excellence Q2 FY26
Timeline
Coffee House Leader
STARBUCKS COFFEE COMPANY
02.2025 - Current
Assistant Store Manager
STARBUCKS COFFEE COMPANY
03.2024 - 12.2025
Shift Supervisor
STARBUCKS COFFEE COMPANY
03.2019 - 03.2024
Barista
Starbucks
08.2018 - 03.2019
High School Diploma -
North Little Rock Highschool