Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Maximiliano Martinez

McAllen,TX

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff.

Overview

10
10
years of professional experience

Work History

Warehouse Supervisor

Burlington Coat Factory Warehouse
04.2020 - Current
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Maintained high levels of accuracy in daily operations.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw daily operations and shipping and handling processes.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.

Sales Associate

Burlington Coat Factory
09.2016 - 04.2020
  • Conducted employee training.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.

Odd Jobs

Self-employed
01.2014 - 01.2016
  • Landscaping
  • Interior Painting

Education

High School Diploma -

The University of Texas Rio Grande Valley
Edinburg, TX
05.2014

Skills

  • OSHA Regulations
  • Production Coordination
  • Shipping and Receiving
  • Phone and Email Communication
  • Staff Training
  • Staff Management
  • Workplace Monitoring
  • CPR Trained (Not Certified/Expired)
  • Basic First Aid Training
  • Loading and unloading

Hobbies

  • Gundam building, painting/customizing
  • TCG Collecting (Pokemon, Yu-Gi-Oh!)
  • Figure Collecting
  • Fishing
  • Basketball

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Warehouse Supervisor

Burlington Coat Factory Warehouse
04.2020 - Current

Sales Associate

Burlington Coat Factory
09.2016 - 04.2020

Odd Jobs

Self-employed
01.2014 - 01.2016

High School Diploma -

The University of Texas Rio Grande Valley

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Maximiliano Martinez