Maximiliano Martinez
McAllen,TX
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff.
Overview
10
10
years of professional experience
Work History
Warehouse Supervisor
Burlington Coat Factory Warehouse
McAllen, TX (On-Site)
04.2020 - Current
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw daily operations and shipping and handling processes.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Supported production workers in meeting goals without compromising safety and compliance.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Sales Associate
Burlington Coat Factory
McAllen, TX (On-Site)
09.2016 - 04.2020
- Conducted employee training.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
Odd Jobs
Self-employed
McAllen, TX (On-Site)
01.2014 - 01.2016
- Landscaping
- Interior Painting
Education
High School Diploma -
The University of Texas Rio Grande Valley
Edinburg, TX05.2014
Skills
- OSHA Regulations
- Production Coordination
- Shipping and Receiving
- Phone and Email Communication
- Staff Training
- Staff Management
- Workplace Monitoring
- CPR Trained (Not Certified/Expired)
- Basic First Aid Training
- Loading and unloading
Hobbies
- Gundam building, painting/customizing
- TCG Collecting (Pokemon, Yu-Gi-Oh!)
- Figure Collecting
- Fishing
- Basketball
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Warehouse Supervisor
Burlington Coat Factory Warehouse
04.2020 - Current
Sales Associate
Burlington Coat Factory
09.2016 - 04.2020
Odd Jobs
Self-employed
01.2014 - 01.2016
High School Diploma -
The University of Texas Rio Grande Valley