Maximiliano Valencia
2800 6th Street, Hughson,CA
Summary
Self-motivated, highly reliable, and ambitious university student graduate that is currently pursuing a computer science degree. Adaptable and driven with a strong work ethic to thrive in a team-based or individually motivated setting. Hardworking individual with exceptional customer service experience, and multitasking, proactive, and time management abilities.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Ceres, CA
10.2023 - Current
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Maintained high customer service standards to keep up with the exceptionally large volume of customers on a day-to-day basis.
- Operated cash registers to process customer payments.
- Prepared a variety of beverages, food items, and other Starbucks related items at a rapid pace to meet with the large demand of orders.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Rock Climbing Instructor
Stonehenge Indoor Climbing Gym
Modesto, CA
09.2021 - 03.2022
- Delivered group lectures and hands-on demonstrations to instruct students on the proper safety protocols for top-roping.
- Operated POS cash register, verified money counts in cash draws, and ensured quality customer service.
- Organized waivers, booked parties/group lessons, and managed inventory for the gym.
- Helped train new hires on the general oversight of the gym, how to operate the POS cash register, and the proper safety guidelines to climbing.
Vice President of Health and Safety
Theta Chi Fraternity - CSU Stanislaus State
Turlock, CA
11.2021 - 11.2022
- Served on the chapter's executive council as the third-highest ranking officer.
- Established and administered weekly educational programs to the entire campus community.
- Cultivated working relationships and served as a liaison with campus, community, and health/safety professionals.
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Collaborated with the Health and Safety adviser to set goals and create an annual strategic plan
Education
Bachelor of Arts - Political Science
California State University Stanislaus
Turlock, CA12.2022
Skills
- Charismatic communicator in speech and writing
- Easily adapts and able to think critically to quickly resolve arising issues
- Thrives in a fast-paced work environment
- Outstanding time-management and organizational abilities
- Bilingual- English and Spanish
Timeline
Barista
Starbucks
10.2023 - Current
Vice President of Health and Safety
Theta Chi Fraternity - CSU Stanislaus State
11.2021 - 11.2022
Rock Climbing Instructor
Stonehenge Indoor Climbing Gym
09.2021 - 03.2022
Bachelor of Arts - Political Science
California State University Stanislaus