Maximillian Schmidt

• Conducted deployment and management of unique POWER architecture based systems offerings to public, enabling world-wide communities and industry leaders in their testing and development
• Developed new methodologies and procedures in bleeding-edge use cases, combining new and existing cloud paradigms with specialized hardware in HPC environments, providing opportunities for others to experiment and drive their R&D further
• Established cross-functional, multi-time zone team collaborations to drive innovation and solve complex multi-compute problems
• Maintained and monitored environmental equipment and critical infrastructure supporting hundreds of computational, networking, and storage systems
• Led with mantra of "FOSS and community first" (free and open source software)
• Presented findings and research at national conferences like Super Computing and virtual workshops to hundreds of people, promoting knowledge and resource sharing, collaboration among peers, and overall exposure of University
• Mentored and delegated tasks to junior scientists and engineers, and provided guidance on their career development and projects
• Collaborated with industry partners to develop commercially viable and FOSS products based on scientific and systematic findings, and individual testing
• Established partnerships with academic institutions for joint project and resource sharing opportunities
• Identified areas for improvement in existing processes through regular audits and in-depth discoveries in previous deployments
• Spearheaded efforts to increase infrastructure awareness, monitoring, and remote operations
• Implemented phase-outs of aging processes and equipment, fostering more reliable and manageable infrastructures
• Documented changes and outcomes of experiments, upgrades, and outages, noting unexpected issues, and providing solutions to them
• Increased infrastructure and process efficiency by streamlining old technologies, and evaluating and implementing new technologies

Technical:

• Performed as system administrator and project implementer for Clackamas ESD, seven school districts within Clackamas County, and one charter school.
• Streamlined and automated identity management of student AD and Google accounts using multiple SIS sources for three separate school districts and CESD, totaling over 14,000 student accounts.
• Oversaw large sprawling Active Directory domains and Group Policy infrastructures, while working with individuals to cleanup and simplify structure and policies.
• Deployed and mentored SCCM at two organizations
• Provided crucial recommendations regarding information technology infrastructure overhauls.
• Continued trend of spearheading development of automation and scripts to automate certain tasks, authoring over a dozen unique scripts in one year.
• Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
• Analyzed and provided remedies to complex server issues and worked with large enterprise and business-critical applications.
• Monitored networks and servers to resolve technical problems quickly.
• Deployed, managed, and monitored virtual machines in advanced VMware cluster environment, in accordance with application demands and individual use cases.
• Optimized system security and performance with proactive changes such as advanced AD auditing and logging, and monitoring scripts for both Windows and Linux realms.

Non-technical:

• Developed strong interpersonal teams and relationships with school districts throughout Clackamas County.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Provided comprehensive training to external, internal, and off-site IT staff to optimize systems maintenance and resolve recurring issues.
• Orchestrated integration and communication of software upgrades.
• Adaptively led individuals and teams on projects from multiple schools

Technical:

• Collected experience with Microsoft enterprise systems: Active Directory (AD), System Center Configuration Manager (SCCM), Exchange, Microsoft Deployment Toolkit (MDT), Hyper-V (Virtual Machine Hypervisor), Samba/CIFS network file shares, Windows print queues
• Initiated in depth network diagnostics and security using network monitoring tools such as AKiPS, Splunk for DHCP, DNS, SMTP logs, Aruba Airwave for analysis of wireless infrastructure, Wireshark and custom scripts for ethernet switchport analysis, and command line tools (traceroute, ping, nslookup, etc.)
• Managed and implemented server, desktop, and laptop hardware troubleshooting and replacements
• Performed computer imaging of Microsoft Windows through MDT and standard USB bootables
• Enhanced printer security and troubleshooting
• Developed deep knowledge on troubleshooting Windows operating systems, both server and workstation, MacOS, and popular Linux distributions

Non-technical

• Recognized top tier customer service in person, via email, and phone
• Shaped meticulous ticketing standards and author of lasting technical documentation, ensuring proper procedures for future employees
• Initiative and curiosity driven installation of computer hardware, software, printers, and networking equipment, which contributed to overall knowledge of department
• Partnered one-on-one with customers to diagnose and provide creative and tailored solutions to complex problems, strengthening relationships between clients and IT
• Appointed correspondent to collaborate with technical-specific campus IT groups, and tier two/three engineers saving time between those groups and internal team
• Volunteered for multiple projects that were outside required responsibilities, because of recognized technical knowledge, reducing load on senior coworkers and negating potential harmful outcomes to clients' operations and the University
• Mentored colleagues on day to day tasks, tools of the trade, and complex problems, leading by example to increase and enhance productivity
• Initiated opportunities for technicians to personally learn about or participate in more complex parts of IT, stimulating their own personal growth and drive in technology
• Teamed up with fellow student lead technicians and management to overhaul training modules, specific tools, and processes used daily
• Spearheaded development of programs/scripts/automation that aided particular coworkers in their duties or helped automate certain processes
• Aided in creation of schedule for 70+ collegiate student workers, achieving almost pure coverage at all points during open hours