Maximo Winfield
Bayonne,NJ
Summary
With a proven track record across technology, logistics, and training environments, I bring a unique combination of technical capability, process-driven thinking, and team leadership. I excel at identifying inefficiencies, implementing solutions, and fostering collaboration to drive meaningful results. My adaptability and dedication to continuous improvement enable me to contribute effectively in dynamic, high-pressure settings. I am committed to delivering work that not only meets expectations but adds lasting value.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Learning Ambassador
Amazon
Bayonne, NJ
06.2022 - Current
- Designed and delivered interactive virtual and in-person training sessions for 100+ new hires, increasing their operational readiness by 30% and reducing time-to-competency across key fulfillment processes.
- Collaborated cross-functionally with operations managers, L&D specialists, and IT to develop custom learning modules—cutting course development time by 25% while maintaining a 95% participant satisfaction rate.
- Analyzed performance metrics (pre- and post-assessment scores, on-the-job KPIs) to continuously refine curriculum; championed adaptive learning paths that improved learner retention by 18%.
- Served as the primary liaison between instructional designers and frontline teams, ensuring all materials aligned with evolving SOPs and safety protocols—eliminating 3 process errors in the first quarter.
Process Guide
Amazon
Edison, NJ
01.2022 - Current
- Trained and supported over 100+ associates in Standard Operating Procedures (SOPs), process flows, and safety protocols, improving department accuracy and reducing error rates by 15%.
- Acted as the frontline subject matter expert (SME) for operations, troubleshooting real-time workflow issues and ensuring compliance with Amazon's performance and safety standards.
- Partnered with Area Managers and Learning Ambassadors to streamline onboarding, cutting new-hire ramp-up time by 25% through hands-on guidance and targeted feedback.
- Led daily stand-ups and process audits, providing proactive coaching to maintain peak productivity, quality, and safety across inbound and outbound operations.
- Built a culture of continuous improvement by identifying inefficiencies and recommending workflow adjustments—resulting in a documented 10% throughput increase in designated process paths.
Lead Developer
Thaddeus Resource Center
San Dimas , CA
01.2025 - 01.2026
- Led a team of 4+ intern developers in the full software development life cycle, ensuring the on-time delivery of technical solutions aligned with community support goals.
- Spearheaded the development of a mobile app designed to provide critical resources and emergency guidance to women in crisis, supporting over 1,000+ unique users within the first 6 months of launch.
- Improved internal workflow efficiency by 30% through the development of automated forms, resource request trackers, and secure communication features.
- Collaborated with cross-functional teams to gather requirements, integrate user feedback, and deploy updates based on real-time community needs.
- Mentored junior interns in React Native, Firebase, and RESTful API integration, fostering technical growth and team collaboration.
Mail Expediter
United States Postal Service
Kearny, NJ
01.2017 - 12.2021
- Coordinated and expedited the timely movement of inbound and outbound mail, managing the dispatch of over 100,000 mail pieces daily across regional and national distribution channels.
- Maintained 100% compliance with USPS transportation schedules and routing procedures, ensuring critical delivery timelines were consistently met.
- Collaborated with logistics and dock personnel to monitor vehicle load-outs and prioritize time-sensitive shipments, reducing delays by 20%.
- Utilized handheld scanners and automated systems to track shipment status, verify dispatch accuracy, and resolve routing issues in real-time.
- Conducted routine inspections of mail containers, labels, and manifests to ensure adherence to USPS security and handling protocols.
- Trained and mentored new hires and temporary workers, fostering team cohesion and improving shift productivity and accuracy.
Mail Processing Clerk
United States Postal Service
Kearny, NJ
01.2017 - 12.2021
- Operated and monitored high-speed mail sorting machinery, processing over 150,000 mail pieces daily with a 98% accuracy rate.
- Conducted pre-shift equipment checks and routine maintenance to prevent downtime, improving machine efficiency and reducing repair requests by 15%.
- Managed time-sensitive and priority packages, ensuring accurate routing and timely delivery in compliance with USPS service standards.
- Collaborated across teams to troubleshoot mail flow issues and optimize shift operations, leading to a 10% improvement in throughput during peak seasons.
- Trained new clerks on proper sorting procedures, safety protocols, and USPS labeling standards, reducing onboarding time by 30%.
- Ensured strict adherence to federal guidelines for handling hazardous, international, and undeliverable mail.
Food Expeditor
Houlihan's Restaurant
Bayonne, NJ
01.2014 - 01.2017
- Coordinated between kitchen and front-of-house staff to ensure timely, accurate delivery of 100+ daily guest orders during peak service hours
- Maintained high food quality standards and presentation consistency, reducing plate returns by 20%
- Streamlined communication flow to minimize delays and optimize table turnover rate, increasing nightly covers by up to 15%
- Trained 5+ new expeditors on restaurant procedures, plating standards, and allergy protocols
- Assisted in implementing a ticket tracking system that cut average ticket time by 2–4 minutes during high volume shifts
Education
Computer Science W/ Concentration On Sof. Dev.
Southern New Hampshire University
2500 North River Road, Manchester, NJ 0310603-2028
Certificate - Computer Science W/ Conc. Hardware
PC Age Technical School
Jersey City01-2017
High School Diploma -
Bayonne High School
Bayonne01-2014
Skills
- I communicate effectively across teams, whether collaborating with engineers, instructors, or management I ensure everyone’s aligned and informed to drive progress
- I constantly look for ways to improve processes—from cutting delivery wait times to refining training rollouts and optimizing ticket flows in high-volume environments
- I’ve taken on leadership and mentoring roles, helping onboard new team members, training junior developers, and supporting peers to achieve shared goals
- I manage projects with focus and follow-through, whether building a mobile app to support women in crisis or coordinating training initiatives at Amazon
- I bring technical skills to the table, including experience with Firebase, RESTful APIs, and MATLAB, and I’m comfortable bridging both operational and technical tasks
- I’ve always prioritized customer satisfaction, adapting to fast-paced, people-facing roles at USPS and Houlihan’s while staying detail-oriented and responsive
- I have a strong background in training and development, having built course materials, led in-person and virtual sessions, and helped scale knowledge-sharing efforts
- I adapt quickly to new environments and challenges, whether I’m working in logistics, tech, hospitality, or education—I stay flexible and solutions-focused
Affiliations
- Volunteer App Development for Community Support
I contributed to building a mobile app for Thaddeus Resource Center to help women in crisis access resources. This allowed me to use my technical skills for meaningful social impact and taught me the value of empathy-driven design. - Peer Mentoring and Training
Through my roles at Amazon and USPS, I regularly trained new hires and supported colleagues. I enjoy sharing knowledge and creating spaces where others can grow, a trait I carry with me into every team and project. - Creative Writing and Self-Reflection
I actively journal and explore ideas through writing, often reflecting on personal growth, mental health, and introspection. This practice has helped me develop emotional intelligence, self-awareness, and stronger interpersonal communication.
Accomplishments
- I was inducted into the National Honor Society in recognition of my academic excellence, leadership, and commitment to service and character.
Certification
- National Society of Leadership and Success
- PC Age Graduation Certificate
Timeline
Lead Developer
Thaddeus Resource Center
01.2025 - 01.2026
Learning Ambassador
Amazon
06.2022 - Current
Process Guide
Amazon
01.2022 - Current
Mail Expediter
United States Postal Service
01.2017 - 12.2021
Mail Processing Clerk
United States Postal Service
01.2017 - 12.2021
Food Expeditor
Houlihan's Restaurant
01.2014 - 01.2017
Computer Science W/ Concentration On Sof. Dev.
Southern New Hampshire University
Certificate - Computer Science W/ Conc. Hardware
PC Age Technical School
High School Diploma -
Bayonne High School
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