Maximus Gonzalez
Downey,ID
Summary
Driven and dynamic professional with a proven track record at Raising Cane's Restaurants, where I elevated customer satisfaction through effective team coaching and meticulous attention to food safety. Skilled in equipment maintenance and problem-solving, I excel in creating safe, efficient work environments and fostering staff development. My approach combines critical thinking with motivational techniques to achieve outstanding results.
Overview
4
4
years of professional experience
Work History
Crew Member/Trainer, and Restaurant Image/Detailer
Raising Cane's Restaurants
08.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
Mechanic
Ten Ton Forklift And Truck Repair
06.2020 - 06.2022
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Education
High School Diploma -
Lynwood High School
Lynwood, CA06.2022
Skills
- Health and Safety Regulations
- Brand Awareness
- Staff retention strategies
- Motivational Techniques
- Work Prioritization
- Task Delegation
- Feedback Delivery
- Cash Handling
- Workplace Safety
- Coaching and Mentoring
- Team leadership and supervision
- Food Safety
- Product Knowledge
- Work Planning and Prioritization
- Restaurant Standards
- Cleaning and sanitation
- Equipment Maintenance
- Customer Service
- Team Leadership
- Active Listening
- Complaint resolution
- Critical Thinking
- Attention to Detail
- Strategic Planning
- Problem-Solving
Timeline
Crew Member/Trainer, and Restaurant Image/Detailer
Raising Cane's Restaurants
08.2022 - Current
Mechanic
Ten Ton Forklift And Truck Repair
06.2020 - 06.2022
High School Diploma -
Lynwood High School
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