Maxine Armendariz
Las Cruces,NM
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills. Recognized for training new staff members and improving overall team efficiency, while maintaining a respectful and compassionate approach to guest/client engagement. Proactive and goal-oriented, with strong time management and problem-solving abilities. Known for reliability, adaptability, and the ability to quickly learn and apply new skills. Committed and Eager to contribute to organizational success and growth in an entry-level role by supporting team objectives and delivering high-quality performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeper
Drury Inn & Suites
Las Cruces, NM
09.2025 - 02.2026
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
- Conducted thorough inspections of public areas to uphold facility appearance and safety.
- Trained new staff on cleaning protocols and equipment usage to enhance team efficiency.
- Implemented inventory management for cleaning supplies, reducing waste and optimizing usage.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
Server
Red Lobster
Las Cruces, NM
11.2024 - 05.2025
- Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction.
- Managed multiple tables efficiently, maintaining high standards of service throughout shifts.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new servers on menu offerings and service protocols to enhance team performance.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Caregiver
Ambercare
Las Cruces, NM
03.2015 - 07.2023
- Provided compassionate care and support to clients with diverse needs.
- Assisted clients with daily living activities, ensuring safety and comfort.
- Developed and implemented personalized care plans in collaboration with healthcare teams.
- Monitored client health status, reporting changes to medical professionals promptly.
- Maintained accurate documentation of care provided, ensuring compliance with regulations.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Cashier
Walmart
Las Cruces, NM
06.2017 - 08.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product information.
- Maintained a clean and organized checkout area, ensuring compliance with store standards.
- Collaborated with team members to enhance operational efficiency during peak hours.
- Resolved customer complaints effectively, contributing to improved satisfaction ratings.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
Walmart
Las Cruces, NM
06.2017 - 08.2022
- Enhanced customer satisfaction by providing tailored product recommendations and personalized service.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Trained new team members on sales techniques and store policies, fostering a collaborative environment.
- Implemented promotional strategies that increased foot traffic and boosted sales during peak seasons.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Dona Ana Community College
Las Cruces, NM06-2026
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Deep cleaning expertise
- Guest engagement
- Cash handling
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Safe food handling
- High volume dining
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Daily living assistance
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- Cleaning and sanitizing
- Money handling
- Goal oriented
Certification
- First Aid/CPR Certified
- Food Handler
- Alcohol Certified
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Drury Inn & Suites
09.2025 - 02.2026
Server
Red Lobster
11.2024 - 05.2025
Cashier
Walmart
06.2017 - 08.2022
Sales Associate
Walmart
06.2017 - 08.2022
Caregiver
Ambercare
03.2015 - 07.2023
High School Diploma -
Dona Ana Community College