Summary

Overview

Work History

Education

Skills

Timeline

Maxine Daley

Portland,OR

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at The Old Spaghetti Factory. Excelled in team management and motivational leadership, achieving high accuracy in order fulfillment. Skilled in employee development and conflict resolution, fostering a collaborative work environment and optimizing performance.

Overview

3

3

years of professional experience

Work History

Crew Lead

Old Spaghetti Factory

06.2021 - 08.2024

Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Enhanced crew productivity through regular feedback, training, and performance evaluations.
Established a positive work environment by promoting team collaboration and open communication.
Delegated tasks according to individual strengths, optimizing overall team performance and output.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
Settled crew member disputes by addressing problems quickly and providing successful mediation.

Education

High School Diploma -

Cleveland High School

Portland, OR

06.2022

Skills

Team Management
Training and mentoring
Employee Development

Motivational Leadership
Verbal and written communication
Highly motivated

Timeline

Crew Lead

Old Spaghetti Factory

06.2021 - 08.2024

High School Diploma -

Cleveland High School