Maxine Faulkner
Fort Collins,CO
Overview
22
22
years of professional experience
Work History
Bank Teller
First Advantage Bank
Loveland, CO
08.2023 - Current
- Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Balanced cash drawer daily with zero discrepancies over XX months
- Identified fraudulent activities and reported suspicious transactions to the appropriate authorities
- Handled confidential customer information securely in accordance with privacy guidelines
- Participated in ongoing training programs to stay updated on industry trends and enhance job performance
- Open and close branch and balance end of day
Administrative Assistant/Receptionist
BAS Receivable Management
Fort Collins, CO
04.2014 - 08.2023
- Answer phones and get to collectors.
- Receive all faxes and give out if needed.
- Open and record and scan all incoming mail.
- List all new listing accounts for collections.
- Send new account and any other out going letters
- Write up Garnishments and enter to court websites when we get them back from lawyer.
- Take payments from walk in debtors
- End of day balancing
- End of day Reports
- All office duties.
Part Time Teller
Community Banks of Colorado
Fort Collins, CO
07.2013 - 04.2014
- Assist Customers with various transactions
- Balance Vault
- Closing Branch
CPA Assistant
Frayer & Associates CPA
Fort Collins, CO
11.2010 - 01.2013
- Front desk duties, answering phones, scheduling, etc.
- Processed daily invoices, transactions, receivables and client account reconciliations
- Responded to customer inquiries with regard to billing and payments, and research and reconcile invoices and statements
- Provide excellent customer service to clients and assist to resolve any issues in a timely manner
- Accurately and promptly process documentation
- Bank, Debtors & Creditors Reconciliation
- Preparing of Tax invoices, Vouchers & Agency Payment, Input Info for Tax Returns
- Return Filling, Income Tax E-Return Filling & other Govt. Tax calculations
- Responsible for preparing weekly and monthly bank reconciliation statements in an accurate manner
Branch Supervisor
Public Service CU
Fort Collins, CO
03.2008 - 11.2010
- Ensure the branch and vaults are opened and closed on a timely basis
- Enforce dual control procedures at all times
- Balance vaults, coin machines, taxes, FICA, etc
- Assist new tellers with training
- Oversee teller duties and assist line with customer transactions during peak periods
- Keep staff informed of pertinent changes in operational policy and procedures
- Schedule tellers for adequate coverage at all times
- Prepare teller performance appraisals and disciplinary notices as required
- Stay educated on all deposit, business, and consumer loan products
- Ensure excellent customer service skills are practiced by all the teller staff members
- Assist customers with new loans and close loans
Teller Supervisor
Norlarco Credit Union
Fort Collins, CO
09.2003 - 02.2008
- Ensures adherence to bank policies and procedures concerning teller functions
- Examines tellers reports of daily transactions for accuracy
- Verifies cash when overages/shortages occur; assists tellers when balancing problems occur using knowledge of common errors
- Answers questions and resolves difficult or complex problems presented by tellers, staff and customers
- Perform transactions for members
Timeline
Bank Teller
First Advantage Bank
08.2023 - Current
Administrative Assistant/Receptionist
BAS Receivable Management
04.2014 - 08.2023
Part Time Teller
Community Banks of Colorado
07.2013 - 04.2014
CPA Assistant
Frayer & Associates CPA
11.2010 - 01.2013
Branch Supervisor
Public Service CU
03.2008 - 11.2010
Teller Supervisor
Norlarco Credit Union
09.2003 - 02.2008