Maxine GIANELLONI

Supported statewide campus store operations by organizing inventory and preparing merchandise displays to enhance product accessibility.

Provided courteous and professional customer service through in-person, phone, and electronic communication.

Assisted with online departmental orders by verifying paperwork and maintaining organized tracking files for efficient order fulfillment.

Ensured a clean and safe store environment through light housekeeping and proper layout maintenance.

Collaborated on college events such as graduation while ensuring café operations ran smoothly.

Performed general office duties, including operating equipment and providing administrative support to management.

• Engaged in store processes and procedures to meet and exceed financial goals.
• Lead and guide team with passion to achieve the highest standards while exhibiting the utmost empathy.
• Oversaw daily operations in retail store to prepare for sales and promotions.
• Engaged in the daily operations of retail store in preparation for sales and promotions.
• Executed directives to ensure organizational compliance and efficiency.
• Developed team skills to maximize their potential.

• Delivered exceptional customer service while managing merchandising, promotional setup, safety protocols, and supporting various departments, enhancing overall shopping experience.
• Supported loss prevention initiatives and ensured inventory accuracy, contributing to operational efficiency.
• Training new employees, overseeing and overriding errors at register.
• Conducting opening and closing procedures such as locking doors and setting alarms, money intake, counts, finalizing receiving orders.
• Developed employee schedules to ensure optimal staffing levels and maintain service standards.
• Managed payroll processing for timely employee payments
• Conducted inventory management to maintain stock levels
• Processed purchase orders for inventory replenishment
• Generated reports to track performance metrics
• Provided counseling services to support employee development
• Conducted coaching sessions to enhance team skills

• Delivered customer service to AUS clients through execution of safety and security procedures and emergency response activities, ensuring client safety and compliance.
• Managed incidents and critical situations with a calm demeanor, effectively mitigating risks and enhancing safety for all involved.
• Coordinated security operations across multiple sites for efficient service delivery.
• Managed scheduling and staffing to ensure adequate coverage and support.
• Assisted in developing operational policies to enhance security protocols.

• Substituted as an aid or teacher in various classrooms. Supported the instructional program at both elementary schools located on Fort Jackson.
• Assists students with accessing computer programs, monitoring and keeping students on-task, keeping computer progress records and preparing and printing routine reports.
• Coordinates schedules with teachers, registering students for programs, assisteding students with accessing computer programs, monitoring and keeping students on-task, keeping computer progress records, and preparing and printing routine reports.
• Distributed testing materials, instructed students on test procedures, collected and graded tests using established scoring techniques, and provided results profiles in standard format.
• Utilized tables, graphs, and spreadsheets to clearly illustrate student performance levels.
• Arranged field trips, identified points of interest, gathered informational materials, guided students during trips, and maintained discipline throughout activities.
• Assisted students with special needs, providing support with adaptive technologies like touch-screen computers or equipment for hearing, visually, or physically impaired.

• Managed business activities including DARs (daily accounting reports), EOM inventory, and processing refunds to ensure accurate record-keeping.
• Customer service for all patrons to ensure an amazing experience, receives and resolves customer complaints, and provides information and instructions on the use of equipment and facilities.
• Checked in and out patrons for cabins and recreational vehicles, provided safety instructions, and demonstrated hook-ups to enhance user experience.
• Plans, conducts, arranges support for special events, social activities, and military functions.
• Guided staff in daily tasks and responsibilities, fostering teamwork and operational efficiency.

• Scheduled flight plans and pilot routes to ensure timely departures and arrivals.
• Coordinated ramp operations, including aircraft movements, maintenance schedules, and runway inspections, to maintain operational efficiency.
• Serviced aircraft, performing engine oil changes, tire checks and replacements, fueling, and routine repairs to ensure safety and compliance.
• Assisting pilots in guiding their aircraft on ground, towing aircrafts, and securing aircraft.
• Flight line duties on personally owned aircraft at an FBO.

• Performed flight line duties on privatized and business-owned aircraft at local airport.
• Coordinated ramp operations such as aircraft movements, maintenance schedules, and runway inspections.
• Serviced aircraft, conducting engine oil changes, tire checks and replacements, fueling, and other minor repairs to ensure operational readiness.
• Assisted pilots in ground operations, including guiding aircraft, towing, and securing to enhance safety and efficiency.

• Serviced, repaired, and replaced hydraulic systems on fighter jet aircraft to meet mission ready requirements.
• Performed hydraulic maintenance on F/A-18 CID aircraft to ensure operational readiness.
• Maintained exemplary work performance record, achieving perfect evaluations and pilot feedback exceeding standards.