Maxine Macanas
FLUSHING,NY
Summary
Media Studies graduate with a minor in Advertising and over four years of customer service experience. Skilled in social media content creation, media kit development, and digital branding. Currently a gaming content creator within the TikTok Creator Network, with experience building audience engagement and managing a digital presence. Seeking opportunities in social media, marketing, and digital media.
Overview
2027
2027
years of professional experience
Work History
Content Creator & Streamer
TikTok Creator Network
2025 - Current
- Create gaming content and live streams, engaging with online audiences
- Develop content strategies to increase viewer interaction and retention
- Manage personal brand across social media platforms
- Design media kits and promotional materials for brand opportunities
- Utilize platforms like Beacons to showcase content and engagement tools
- Analyze audience engagement and optimize content performance
- Utilized analytics tools to measure performance of videos, optimizing strategies based on audience engagement metrics.
Print Associate
Staples
209-34 Northern Blvd, Bayside, NY 11361
03.2022 - 03.2026
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed sales transactions efficiently using POS systems.
- Maintained organized inventory displays to enhance customer experience.
- Collaborated with team members to ensure smooth store operations.
- Supported promotional events by setting up displays and materials effectively.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Assisted customers with print projects, providing guidance on options and services.
- Operated high-volume printing equipment efficiently to produce quality materials.
Food Service Worker
Applebee's Grill + Bar
New York, NY
- Prepared and served food items following health and safety regulations.
- Maintained cleanliness of dining area and kitchen equipment to ensure hygienic environment.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Learned other teammates' work tasks to train as backup.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Improved dining experience by maintaining clean and organized eating area.
- Enhanced team efficiency with streamlined food preparation processes.
- Improved team morale by organizing regular staff meetings and feedback sessions.
Cafe Associate
French Workshop
New York, NY
01.2021 - 01.2022
- Delivered excellent customer service in a fast-paced environment
- Prepared and served food and beverages
- Maintained cleanliness and organization of café and service areas
- Assisted with inventory management and restocking supplies
Education
Bachelor of Arts - Media Studies
Queens College — City University of New York
65-30 Kissena Blvd, Flushing, NY 1136705-2025
Skills
- Media Kit Creation
- Social Media Content Planning
- Content Creation & Streaming
- Digital Communication
- Customer Service
- Team Collaboration
- Advertising Principles
- Print Production Support
- Problem-Solving
- Time Management
- Quick learner
- Customer service
- Multitasking
- Positive attitude
- Positive attitude and energy
- Productivity and efficiency
- Working with diverse people
Languages
Tagalog
Native or Bilingual
Timeline
Print Associate
Staples
03.2022 - 03.2026
Cafe Associate
French Workshop
01.2021 - 01.2022
Content Creator & Streamer
TikTok Creator Network
2025 - Current
Food Service Worker
Applebee's Grill + Bar
Bachelor of Arts - Media Studies
Queens College — City University of New York