Summary
Overview
Work History
Education
Skills
Affiliations
Projectsandinitiatives
Timeline
Generic

Maxine Nugent

West Hartford,CT

Summary

Accomplished professional with a proven track record at Primerica in delivering personalized financial solutions and optimizing asset management. Skilled in Microsoft Excel and client acquisition, I excel in transforming strategic visions into achievable realities, evidenced by consistently exceeding performance benchmarks. Expert in leading teams towards achieving financial independence and building generational wealth.

Overview

25
25
years of professional experience

Work History

Regional Representative

Primerica
01.2011 - Current
  • Educate families on financial literacy and strategies for becoming properly protected and financially independent
  • Deliver personalized financial solutions to optimize asset management and build generational wealth

Disability Case Manager

Aon Hewitt
Wethersfield, CT
01.2012 - 01.2016
  • Managed disability claims with adherence to regulations and client performance guarantees
  • Reviewed medical documentation for eligibility and facilitated timely decision-making
  • Maintained quality assurance records and implemented innovative customer service improvements

Client Support

AIG Chartis
Farmington, CT
01.2011 - 01.2012
  • Provided sales and customer support for relocation membership services
  • Conducted initial outreach to new members, aligning products with individual needs
  • Researched data to generate actionable reports

Visitation Supervisor

Family Connections
Hartford, CT
01.2009 - 01.2012
  • Supervised and assessed family home visits, ensuring appropriateness of parent-child interactions
  • Provided detailed feedback and evaluation reports to licensed social workers and community representatives

Re-Entry Consultant

Hartford Neighborhood Center
Hartford, CT
01.2009 - 01.2011
  • Conducted intake interviews and created individualized reintegration plans for ex-offenders
  • Assisted with securing employment, housing, and access to training resources
  • Maintained low recidivism rates through mentoring and effective collaboration with parole and probation offices

Sr. Enrollment Analyst

ConnectiCare Inc.
Farmington, CT
01.2000 - 01.2009
  • Oversaw end-to-end enrollment processing for individual and group applicants
  • Mentored team members and resolved customer issues with efficiency and professionalism
  • Analyzed enrollment reports and ensured compliance with organizational quality standards

Transitional House Coordinator

Judah House Inc.
Hartford, CT
01.2007 - 01.2008
  • Managed intake processes and coordinated services for women in transitional housing
  • Facilitated weekly support meetings and represented the organization at fundraising events

Education

Bachelor of Science Degree - Criminal Justice (with Honors)

Charter Oak University
New Britain, CT

Associate Degree - Social Services

Capital Community College
Hartford, CT

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • Outlook
  • Windows operating systems
  • Client acquisition
  • Prospecting
  • Sales management
  • Leads prospecting

Affiliations

  • Chair of Friends of Sigourney Square Park
  • AHNA Board of Directors

Projectsandinitiatives

Parent Leadership Partnership, Partnered with CSSP (Center for the Study of Social Policy) in creating the Manifesto for Race Equity & Parent Leadership in Early Childhood Systems. Providing ongoing support to parent leaders engaged with this initiative.

Timeline

Disability Case Manager

Aon Hewitt
01.2012 - 01.2016

Regional Representative

Primerica
01.2011 - Current

Client Support

AIG Chartis
01.2011 - 01.2012

Visitation Supervisor

Family Connections
01.2009 - 01.2012

Re-Entry Consultant

Hartford Neighborhood Center
01.2009 - 01.2011

Transitional House Coordinator

Judah House Inc.
01.2007 - 01.2008

Sr. Enrollment Analyst

ConnectiCare Inc.
01.2000 - 01.2009

Bachelor of Science Degree - Criminal Justice (with Honors)

Charter Oak University

Associate Degree - Social Services

Capital Community College
Maxine Nugent