Maxsyne Mathis
Nashua,NH
Summary
Energetic Chill Crew Member known for high productivity and efficient task completion. Skilled in customer service, time management, and teamwork. Excel at communication, problem-solving, and adaptability to ensure seamless operations and positive customer experiences.
Overview
1
1
year of professional experience
Work History
Chill Crew Member
Dairy Queen Grill & Chill
Hudson, New Hampshire
09.2023 - Current
- Greeted customers and provided information on menu items.
- Assisted in food preparation, including cutting vegetables, assembling sandwiches, and portioning salads.
- Operated cash registers to process customer orders accurately and efficiently.
- Performed opening and closing duties as assigned by the manager.
- Organized take-out orders in a timely manner while ensuring accuracy of order details.
- Provided excellent customer service by addressing customer inquiries promptly and courteously.
- Served meals to guests quickly in accordance with restaurant policies.
- Recorded customer transactions accurately into point-of-sale system.
- Maintained cleanliness of lobby area, including sweeping floors and wiping down counters.
- Replenished napkins, cups, straws, condiments., as needed throughout shift hours.
- Communicated effectively with fellow crew members regarding tasks that need to be completed during shift hours.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Tailored orders to address customer allergies and gluten concerns.
Education
High School Diploma -
Homeschooling
Nashua, NH06-2025
Skills
- Hygiene practices
- Sanitation procedures
- Food allergy management
- Food storage
- Waste reduction
- Food presentation
- Stock rotation
- Order accuracy
- Punctuality
- Cold food preparation
- Providing customer service
- Customer service skills
- Excellent customer service
Timeline
Chill Crew Member
Dairy Queen Grill & Chill
09.2023 - Current
High School Diploma -
Homeschooling