My interests are diverse and revolve around both sports and personal connections Golf is my greatest passion, but I also love following the NFL, MLB, and NHL, immersing myself in the excitement of each season Spending quality time with family and friends is essential to me, whether it's just hanging out or having a family dinner I’m committed to staying active, often hitting the gym to maintain my fitness Traveling is another significant interest; I love exploring new places and experiencing different cultures, all while making memories with loved ones Together, these interests create a fulfilling and dynamic lifestyle
Maxwell Claude
Boise,ID
Summary
Proven Sales Representative and Finance Manager with a track record of exceeding sales goals through expert lead generation and customer retention strategies. At Bretz RV & Marine, and The Value Lot, fostered long-term client loyalty and expanded the client base by leveraging exceptional client service and product knowledge. Skilled in pipeline building and adept at closing deals, consistently enhancing company revenue and client satisfaction. Hardworking employee enthusiastic about learning Sales, Financial, Management inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Sales Representative
Bretz RV & Marine
05.2023 - Current
- Presented professional image consistent with company's brand values.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
- Developed, maintained and utilized diverse client base.
- Contributed to event marketing, sales and brand promotion.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Finance Manager
The Value Lot (Peterson Auto Group)
02.2021 - 04.2023
- Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
- Completed, reviewed and processed paperwork to finalize sales.
- Worked with lending institutions to secure financing and fulfill contracts.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Processed loan applications and monitored progress from start to finish.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Evaluated loan requests and documents to verify accuracy and completeness.
Sales Representative
The Value Lot (Peterson Auto Group)
04.2020 - 04.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Auto Detail Manager
Peterson Auto Group
08.2018 - 04.2020
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Managed team of 15 personnel focused on providing expert detailing services to sold customers.
- Tracked income, labor and expenses via CDK spreadsheets and generated weekly reports.
- Inspected finished work to verify employee compliance with detailing standards.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Established team priorities, maintained schedules and monitored performance.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Trained detail team to deliver best possible service to customers with quality work.
Golf Course Attendant
Boulder Creek Golf & Country
02.2014 - 12.2016
- Kept golf course equipment stored properly and reported maintenance needs.
- Observed guests for proper use of equipment and respectful behavior on property.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Built and established positive relationships with patrons, team members and supervisors.
- Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
Education
High School Diploma -
Mountain View High School
Boise05-2018
Skills
- Territory sales
- Lead Generation
- Lead prospecting
- Customer Retention
- Client Service
- Customer Needs Assessment
- Sales closing
- Pipeline building
- Client Account Management
- Product and service knowledge
- Exceeds sales goals
- Sales strategy development
Golfing
Golf has been a huge part of my life for the past 13 years. I started playing in high school, where I fell in love with the sport and its challenges. I was blessed with being able to live on a course in Boulder Creek, California, playing 18 holes was a daily occurence after school. Now, I try to get out on the course multiple times a week, whether it’s practicing my swing or competing with my closest friends. Golf isn’t just a hobby for me; it’s a passion that shapes my daily routine and brings me joy. The thrill of perfecting my game, the relationships you build with fellow golfers, and the tranquility of being on the course all make it an essential part of who I am.
Interests
Timeline
Sales Representative
Bretz RV & Marine
05.2023 - Current
Finance Manager
The Value Lot (Peterson Auto Group)
02.2021 - 04.2023
Sales Representative
The Value Lot (Peterson Auto Group)
04.2020 - 04.2022
Auto Detail Manager
Peterson Auto Group
08.2018 - 04.2020
Golf Course Attendant
Boulder Creek Golf & Country
02.2014 - 12.2016
High School Diploma -
Mountain View High School
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