Maxwell Frizzelle
Orlando,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
3
3
Certification
Work History
CCA
USPS
01.2023 - Current
- Planned and cased mail in sequence of delivery for designated route.
- Operated vehicles and equipment to transport packages and mail pieces.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
Sales Associate
Inmotion Entertainment
08.2021 - 01.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Increased sales by offering advice on purchases and promoting additional products.
Customer Service Associate
Publix
10.2018 - 03.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Developed and actualized customer service initiatives to decrease wait times.
Skills
- Excellent People Skills
- Creative Problem Solving
- Verbal and Written Communication
- Responding to Difficult Customers
- Multitasking and Prioritization
- Calm and Professional Under Pressure
- Patient and Empathetic
- Computer Proficiency
- First-Tier Technical Support
- Cash Register Operation
- Dispute Mediation
- Time Management
Certification
- CVA (veterinary assistant certification)
- Class D security license
- Certified Delivery Driver by USPS
Freelance Experience
I try to use Freelance work as an opportunity to expand my skill and knowledge in directions that I'd normally never grow.
This being said, my one long-term project is running and maintaining servers for a few clubs/communities I'm a part of.
Aside from the servers I also have experience as listed below:
- Tech Support
- Basic Graphic design
- Install and setup of a variety of hardware and software
- Basic Horticulture
- Uber/delivery driver
Timeline
CCA - USPS
01.2023 - Current
Sales Associate - Inmotion Entertainment
08.2021 - 01.2022
Customer Service Associate - Publix
10.2018 - 03.2020