Maxwell Glasser
New York
Summary
Dedicated employee with a strong background in public speaking and team collaboration. Proven skills in building professional relationships and delivering exceptional customer service, leading to improved workplace effectiveness and enhanced visitor experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Department Ambassador
University Of Mississippi Ole Miss
Oxford
08.2023 - 05.2025
- Represented university at events, providing information to prospective students.
- Facilitated campus tours, showcasing facilities and resources to visitors.
- Assisted in organizing workshops and information sessions for prospective students.
- Provided feedback on student experiences to improve ambassador program effectiveness.
- Corresponded with prospective students via email and developed professional relationships by using active communication and interpersonal skills.
- Facilitated question-and-answer sessions with incoming freshman classes.
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
Crew Member
Sweethaven
Franklin
06.2021 - 08.2021
- Served a variety of ice cream flavors to customers with attention to detail.
- Maintained cleanliness and organization of the serving area throughout shifts.
- Assisted in training new team members on proper scooping techniques.
- Engaged with customers to provide exceptional service and product recommendations.
- Prepared toppings and cones for efficient service during peak hours.
- Monitored inventory levels and communicated restocking needs to management.
- Greeted customers in a friendly manner and provided excellent customer service.
Team Member
Pizza Hut
Franklin
05.2020 - 06.2021
- Prepared ingredients by chopping, slicing, and dicing for daily menu items.
- Cooked meals according to recipes, ensuring consistency and quality standards.
- Operated kitchen equipment, including ovens, grills, and fryers efficiently.
- Assisted in inventory management by tracking supplies and reporting shortages.
- Followed food safety guidelines to prevent contamination and ensure health compliance.
- Processed customer transactions efficiently and accurately at the point of sale.
- Developed training materials for employee onboarding and skill enhancement.
- Managed incoming calls efficiently and courteously to ensure customer satisfaction.
Crew Member
AMC Dine-In Theatres
Franklin
01.2019 - 11.2019
- Stocked supplies and ingredients to support daily operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Education
Bachelor in Fine Arts - Acting On Stage & Screen
University of Mississippi
University, MS05-2025
Skills
- Public speaking
- Team collaboration
- Incredible improvisational skills in a work environment
- Effective communicator
- Good with customer relations
- Punctual
Affiliations
- President and Co-Founder of his University's Improv Club, which is now one of the biggest student-led organizations on campus
Accomplishments
- 2025 University of Mississippi Liberal Arts Ambassador of the Year
Certification
- Valid U.S. Drivers License and Passport
References
References available upon request.
Timeline
Department Ambassador
University Of Mississippi Ole Miss
08.2023 - 05.2025
Crew Member
Sweethaven
06.2021 - 08.2021
Team Member
Pizza Hut
05.2020 - 06.2021
Crew Member
AMC Dine-In Theatres
01.2019 - 11.2019
Bachelor in Fine Arts - Acting On Stage & Screen
University of Mississippi