Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Ambassador
Jamaica Nation Bank Limited
09.2025 - 04.2026
Acted as a brand ambassador, delivering exceptional service and reinforcing JN's commitment to financial empowerment through customer interactions.
Engaged customers to assess financial needs and recommend tailored JN products and services, enhancing customer satisfaction.
Assisted members in opening new accounts, facilitating a smooth and compliant onboarding process that strengthened member trust.
Educated customers on financial literacy topics, including budgeting, saving, and credit management.
Clerical Assistant
Frankfield Primary and Infant School
12.2020 - 06.2022
Managed student records by entering and updating data in school systems to ensure accuracy and accessibility.
Maintained and organized records in Excel and database software to support efficient data retrieval.
Operated and troubleshot printers, scanners, and copiers to ensure seamless office functionality.
Digital Communication - Drafting emails, reports, and official documents.
IT Support Technician
Church Teachers' Collage
07.2019 - 09.2019
Technical Support - Configured devices, diagnosed software problems, and facilitated user troubleshooting.
Provided technical support for faculty and staff on hardware and software issues.
Assisted in troubleshooting network connectivity problems across campus facilities.
Installed and configured computer systems and peripherals for classroom use.
Customer Support - Assisted users with tech issues and resolved IT-related inquiries.
Education
CAPE Diploma - Sciences
Knox Community College
Manchester, Jamaica
10.2016 - 07.2019
High School Diploma -
Holmwood Technical High School
Manchester, Jamaica
03.2020 - 07.2022
B.Sc. - Computer Science and Economics (Double Major)
The University of the West Indies
Kingston, Jamaica
03.2023 - 03.2026
Skills
Data Entry techniques
Event Coordination
Community Outreach
Networking Events
Volunteer Management
Public Relations
Public Speaking
Presentation Skills
Team Leadership
Time Management
Conflict Resolution
Organizational Skills
Networking Strategies
Public Speaking
Fundraising Skills Building
Jupyter
Jupyter
Certification
Data Science: Python for Data Analysis Full Bootcamp, Master Python fundamentals, data handling, and visualization.
Google Data Analytics Professional Certificate, Completed Google's 8-course program mastering the full data analysis process.
Google AI Professional Certificate, Completed Google's hands-on program applying generative AI to solve real-world business problems.
Business Administration: (Secretarial Skills) Level 2 - NVQJ Certificate, Managed administrative tasks, scheduling, and document preparation efficiently.
Projects
Recession Radar: ML-Powered Economic Prediction System, Developed an end-to-end machine learning application to predict U.S. recession probability using Federal Reserve economic indicators.
BizSim AI - AI-Powered 'What-If' Business Scenario Predictor, Developed an end-to-end machine learning platform that enables businesses to simulate real-time 'what-if' scenarios using historical data and user-defined parameters.
Edu Zone - Community Web Application Development, Built a full-stack web application for a primary school to manage student and administrative records.
Lightning Line (Capstone Project) – Project Lead: Spearheading the development of a real-time, multi-platform queueing solution that leverages Machine Learning to predict wait times, modernize tax office operations, and improve service accessibility for priority groups..
Extracurricular Activities
UWI Science and Technology Faculty Guild Committee, Deputy Public Relations Officer, 2024/25 UWI STAT (Students Today, Alumni Tomorrow), Student Ambassador, 2024 - Present UWI Faculty of Science and Technology Freshers' Mentorship Program, Mentor, 2024/25 UWI Mona Guild Hope Tutoring Program, 2025
Skills Summary
Python, SQL, Java, C/C++, PowerShell, JavaScript, HTML/CSS, Pandas, NumPy, Matplotlib, Seaborn, scikit-learn, Random Forest, FRED API, Google AI Tools (Gemini, NotebookLM, AI Studio), Google Sheets, Excel, FastAPI, RESTful API, Chart.js, IntelliJ IDEA, Visual Studio Code, Jupyter Notebook, Jupyter
Timeline
Ambassador
Jamaica Nation Bank Limited
09.2025 - 04.2026
B.Sc. - Computer Science and Economics (Double Major)