Maxwell Jarman
Bountiful
Summary
Experienced with handling high volumes of customer interactions and ensuring positive outcomes. Utilizes advanced communication techniques to address and resolve issues efficiently. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
6
6
years of professional experience
Work History
Customer Service Expert
Huxwrk Safety Co
Millcreek, Utah
10.2024 - Current
- Supported sales pipeline by resolving pre-purchase technical questions.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Put in SO's for Marketing, Mission, Commercial, and LE verticals.
- Provided technical guidance on suppressor performance, mounting systems, and compatibility.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
- Translated complex product specifications into customer-focused solutions.
Barber
Maxwell Finesse Inc
Millcreek, Utah
01.2020 - Current
- Built and established strong relationships with customers to promote repeat business.
- Kept workplace and hair-cutting tools clean and sanitary.
- Utilized effective communication skills to build strong relationships with clients.
- Provided high-quality results while working quickly and efficiently.
- Managed daily operations within the shop including scheduling appointments and ordering supplies.
Education
Hair Design - The Science of Hair And Business Management
Paul Mitchell The School
OgdenSkills
- Quality Assurance
- Verbal communication strength
- Customer relations
- Product knowledge
- Business Management
Professional Development
- Ongoing study of international market expansion strategies
- Independent research on ITAR and export compliance fundamentals
- Continuous learning in consultative sales and distributor relationship management
- Product performance analysis and competitive positioning research
Timeline
Customer Service Expert
Huxwrk Safety Co
10.2024 - Current
Barber
Maxwell Finesse Inc
01.2020 - Current
Hair Design - The Science of Hair And Business Management
Paul Mitchell The School