Maxwell Jeffries
Kennesaw Party Rentals
Dallas,GA
9
years of professional experience
Adaptable and detail-oriented individual with extensive experience in event management and customer service. Recognized for collaboration and effective problem-solving, dedicated to enhancing customer experiences and operational efficiency in fast-paced environments. I am always willing to learn new things.
Work History
Event Manager
2 Years 1 Month- Supervise event setup and teardown processes to include driving company vehicle with trailer
- Ensure compliance with health and safety regulations
- Provide support to customers and attendees before, during and after the events as needed
- Resolve any issues that arise during the course of an event in a professional and timely manner
- Oversee all aspects of event production from conception through completion
- Assist owner in other duties as needed
Customer Service Clerk
2 Years 2 Months- Processed transactions quickly, ensuring accuracy in cash handling and electronic payments
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently
- Maintained cleanliness and organization of store displays
- Collaborated with team members to streamline operations during peak hours, enhancing service speed
- Contributed to a positive work environment through effective communication and teamwork among colleagues
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces
- General duties as required by manager
Sales Associate
2 Years 5 Months- Delivered exceptional customer service
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed inventory levels, ensuring product availability while minimizing excess stock
- Built relationships with customers to encourage repeat business.
- Educated customers on product features and benefits, driving informed purchasing decisions
- Resolved customer inquiries and complaints promptly, maintaining positive shopping experiences
- Rotated stock and restocked shelves to maintain product availability and store appearance
- General store cleaning and upkeep
- Other duties to assist owner as needed
Server
1 Year 9 Months- Provided exceptional customer service in high-volume dining environment
- Collaborated with kitchen staff to ensure timely food delivery and presentation
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Managed multiple tables efficiently while maintaining guest satisfaction levels
- Resolved guest complaints promptly, ensuring positive dining experiences and repeat business
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
- General duties to assist manager and coworkers as needed
Pool Service and Maintenance Technician
1 Year 11 Months- Conducted routine inspections and maintenance on pool and pump systems
- Diagnosed and repaired equipment malfunctions to minimize downtime and enhance operational efficiency
- Assisted management in developing long-term plans for equipment upgrades and replacements to present to customers
- Followed instructions from supervisor regarding daily job tasks and duties
- General pool cleaning and balancing chemicals as needed
Education
High School Diploma
Timeline
Event Manager
Kennesaw Party Rentals
07.2024 - CurrentRead More
Customer Service Clerk
QuikTrip
08.2023 - 10.2025Read More
Sales Associate
21 Vape
03.2021 - 08.2023Read More
Server
Bahama Breeze
06.2019 - 03.2021Read More
Pool Service and Maintenance Technician
Thomas McCloud Service Company
07.2017 - 06.2019Read More
East Paulding High School
High School Diploma
Read More