Maxwell Lockhart
Lacey,WA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Seasonal Part-Time Employee
Hello High Dispensary
06.2024 - 08.2024
- Communicated company/state cannabis policies and route designations to customers via phone
- De-escalated conflict when customers were unsatisfied with the policies of our service
- Learned and adapted quickly to new technology and software applications.
Full-Time Employee
Delaware Valley Floral Group
09.2022 - 09.2023
- Led material handling operations to ensure the product reaches the customer with care
- Efficient with inventory scanners, logging accurately and double-checking, at minimum, 25 scanned pallets per day
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Full-Time Employee
Wawa
10.2020 - 09.2022
- Managed a team in the deli, delegating tasks to ensure daily requirements are met with efficiency
- Served customers many varieties of food products and services
- Developed rapport with customers through active listening skills, leading to higher retention rates.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Some College (No Degree) - Marketing
Rowan University
Glassboro, NJ 09.2019 - 05.2020
Some College (No Degree) - Accounting
Camden County College
Blackwood, NJ 01.2022 - 05.2022
Skills
- Time Management
- Customer Service
- Conflict De-escalation
- Microsoft Excel
- Payment Processing
Awards
- Honor Roll, 01/08/20 - 05/18/20
- Dean's List, 01/13/22 - 05/23/22
References
References available upon request
Extracurricular Activities
Jaycees Tree Lot, 11/15/16 - 12/24/19 / Jaycees Girls on the Run 5k, 06/18/16 - 06/18/19 / Girls Softball Asst. Coach, 02/10/19 - 05/05/19
Timeline
Seasonal Part-Time Employee
Hello High Dispensary
06.2024 - 08.2024
Full-Time Employee
Delaware Valley Floral Group
09.2022 - 09.2023
Some College (No Degree) - Accounting
Camden County College
01.2022 - 05.2022
Full-Time Employee
Wawa
10.2020 - 09.2022
Some College (No Degree) - Marketing
Rowan University
09.2019 - 05.2020
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