Maxwell Mendoza
Atlanta,GA
Summary
Offering solid foundation in IT principles and keen interest in learning and developing in tech-driven environment. Brings ability to quickly grasp new technologies and troubleshoot issues effectively. Ready to use and develop skills in maintaining computer systems and addressing technical challenges in Data Analytics role.
Overview
3
3
years of professional experience
7
7
Certification
Work History
IT Assistant
Renfroe Middle School
08.2021 - 05.2022
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
- Responded to queries on phone, via email or through IT ticketing system.
- Configured and tested new software and hardware.
- Assisted in migration of data to cloud-based storage solutions, safeguarding against data loss.
Host
Mellow Mushroom Pizza Bakers
10.2019 - 07.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered phone calls to take orders, give information and document reservations.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Completed daily side work and opening and closing duties without fail.
Education
Bachelor of Arts - Film And Media
Georgia State University
Atlanta, GA05-2026
Minor - Cyber Criminology
Georgia State University
Atlanta, GA05-2026
High School Diploma -
Decatur High School
Decatur, GA05-2022
Skills
- Software installation
- HelpDesk support
- Information security
- Data management
- Hardware maintenance
- Cybersecurity practices
- Teamwork and collaboration
- Excellent communication
- Decision-making
- Computer skills
- Problem resolution
- Work Planning and Prioritization
Certification
- [101 Critical Infrastructure Protection Public Version] [CISA] [2024,September 4]
- [Introduction into Cyber Intelligence Public Version] [CISA] [2024,September 28]
- [101 Reverse Engineering Public Version] [CISA] [2024,October 6]
- [Cyber Essentials Public Version] [CISA] [2024, October 20]
- [CryptoCurrency for Law Enforcement Public Version] [CISA] [2024, November 3]
- [Cyber Supply Chain Management Public version] [CISA] [2024, November 8]
- [Foundations of Cyber Security for Managers] [CISA] [2024, November, 9]
Timeline
IT Assistant
Renfroe Middle School
08.2021 - 05.2022
Host
Mellow Mushroom Pizza Bakers
10.2019 - 07.2021
Bachelor of Arts - Film And Media
Georgia State University
Minor - Cyber Criminology
Georgia State University
High School Diploma -
Decatur High School
Similar Profiles
Susan McHoneSusan McHone
Educational Diagnostician at Rogers Middle School/Hays Middle School/ Reynolds Middle SchoolEducational Diagnostician at Rogers Middle School/Hays Middle School/ Reynolds Middle School
Selena Masse, Ed.S., NBCTSelena Masse, Ed.S., NBCT
Middle Grades Social Studies Teacher at Orange County Schools (C.W. Stanford Middle/Orange Middle School) and Person County Schools (Southern Middle School)Middle Grades Social Studies Teacher at Orange County Schools (C.W. Stanford Middle/Orange Middle School) and Person County Schools (Southern Middle School)
Laura LipinskiLaura Lipinski
Special Education & General Education Instructor at New Providence Middle School & Rossview Middle SchoolSpecial Education & General Education Instructor at New Providence Middle School & Rossview Middle School
Raymond ConwayRaymond Conway
Member Services Specialist at Vystar Credit UnionMember Services Specialist at Vystar Credit Union
Jordan AndersonJordan Anderson
Registered Nurse, HRP at Northside Hospital AtlantaRegistered Nurse, HRP at Northside Hospital Atlanta