Maxwell Miner
Phoenix,AZ
Summary
Proven security professional with extensive experience at TDCJ and Luckys Indoor Outdoor, excelling in crowd management and conflict resolution. Demonstrated ability to enhance safety and customer satisfaction, significantly reducing contraband and conflicts. Skilled in threat assessment and problem-solving, ensuring a secure environment for patrons and inmates alike.
Overview
2
2
years of professional experience
Work History
Bouncer
Luckys Indoor Outdoor
10.2023 - Current
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Called police to report criminal acts.
- Ejected unruly patrons from premises.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
- Enhanced venue reputation by providing exceptional customer service to patrons and addressing their concerns.
- Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
- Contributed to venue profitability by ensuring maximum capacity was maintained without compromising guest safety or comfort.
- Assisted in training new bouncers, ensuring they were well-versed in security procedures and venue policies.
- Patrolled exterior and interior of premises.
Correctional Officer
TDCJ (Texas Department of Criminal Justice)
02.2023 - 08.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Education
Enid High School
Enid, OK03.2021
Skills
- Crowd Control
- Physical Strength
- Patience and Tolerance
- Exterior patrol abilities
- Integrity and Honesty
- Crowd Management
- Self-defense techniques
- Threat Assessment
- Body language reading
- Customer Service
- Problem-Solving
- Honest and Dependable
- Time Management
Timeline
Bouncer
Luckys Indoor Outdoor
10.2023 - Current
Correctional Officer
TDCJ (Texas Department of Criminal Justice)
02.2023 - 08.2023
Enid High School
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