Maxwell Righeimer
Salt Lake City
Summary
Dynamic Senior Analyst at Goldman Sachs Private Wealth Management, adept at enhancing client onboarding workflows and improving account processing efficiency. Skilled in database management and cross-functional collaboration, I led initiatives that reduced processing delays and improved SLA metrics, while ensuring compliance with regulatory requirements through effective risk management.
Overview
3
3
years of professional experience
Work History
Senior Analysis
Goldman Sachs Private Wealth Management
Salt Lake City
01.2024 - Current
- Serving as one of three leads to enhance client onboarding workflows and improve account processing efficiency
- Managed a dedicated hotline and the primary Teams group chat, addressing urgent requests from 125+ onboarding team members
- Developed training content and led weekly Zoom calls with 50+ participants from KPMG and Eclerx, focused on reducing NIGO (Not In Good Order) and increasing SLA (Service Level Agreement) for account processing
- Managed non-trading account transitions, ensuring proper handling and facilitating account returns to trading when required
- Oversaw Cayman Islands KYC for alternative funds, ensuring compliance with regulatory requirements and risk management frameworks
- Worked with Sales and Compliance teams to resolve complex PEP cases, ensuring timely account activation
- Managed CIP email buckets, addressing a wide range of requests from Sales, Compliance, and Tech teams
- Supported KRI reporting, ensuring timely and accurate reports to management
- Collaborated with internal QA teams to identify and correct discrepancies in client documentation and system records, incorporating feedback into the workflow to improve future processes
- Coordinated with Sales and Compliance to expedite time-sensitive account activations and resolve urgent client requests
- Led initiatives to streamline client onboarding and improve team responsiveness, resulting in reduced processing delays and improved SLA metrics
- Played a key role in improving cross-functional communication and collaboration across teams, enhancing overall service delivery
Analyst
Goldman Sachs Private Wealth Management
Salt Lake City
06.2022 - 01.2024
- Onboarding Process Improvements: Led onboarding process improvements before being promoted to Senior Analyst, identifying and resolving bottlenecks in client onboarding and streamlining workflows
- Contributed to clearing a rolling review backlog, focusing on completing account updates and addressing FCC requirements
- Specialized in PEP analysis, ensuring compliance with regulatory requirements and effective risk management
- Provided technical support to internal teams, troubleshooting issues and collaborating with tech teams for timely resolutions
- Managed document scanning and uploading of client documentation, ensuring compliance with internal procedures and timely processing
Education
Bachelor of Business Administration - Finance and Marketing
University of Utah, David Eccles School of Business
Salt Lake City, UT05.2022
Skills
Teams
Dropbox / Google Drive / OneDrive
Google Workspace
Adobe Software
Microsoft Office Suite
Database Management
Timeline
Senior Analysis
Goldman Sachs Private Wealth Management
01.2024 - Current
Analyst
Goldman Sachs Private Wealth Management
06.2022 - 01.2024
Bachelor of Business Administration - Finance and Marketing
University of Utah, David Eccles School of Business
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