Maxwell Sweet
Berkeley,CA
Summary
A self-motivated candidate who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
4
4
years of professional experience
Work History
Server
Rosine's Restaurant
03.2023 - 10.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bartender
Islands Restaurants
09.2019 - 04.2023
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Administrator
Islands Restaurants
01.2022 - 03.2023
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Generated reports to suggest corrective actions and process improvements.
Education
Associate of Science - Computer And Information Sciences
Monterey Peninsula College
Monterey, CA07.2024
Skills
- Attention to Detail
- Documentation And Reporting
- Project Management
- Patience and Tolerance
- Quality Assurance
- Cool Under Pressure
- Team Collaboration
- Program Leadership
Accomplishments
- Awarded Timothy Griggs Memorial Award for community support
- Awarded All-State honors for two consecutive years playing High-School Lacrosse
Timeline
Server
Rosine's Restaurant
03.2023 - 10.2023
Administrator
Islands Restaurants
01.2022 - 03.2023
Bartender
Islands Restaurants
09.2019 - 04.2023
Associate of Science - Computer And Information Sciences
Monterey Peninsula College
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