Summary
Overview
Work History
Education
Skills
Tools and Software
Accomplishments
Timeline
Generic

Maxwell Van Meter

Summary

Dedicated IT Consultant offering 4 years of experience in IT vision, development and implementation of programs and systems. Subject matter expert in day-to-day operations, planning, organizing and managing operations and complying with standards and policies. Demonstrated to leverage strategic planning to foster new improvements that maximize productivity and efficiency.

Overview

4
4
years of professional experience

Work History

Associate Consultant, Technology

Wipro
07.2020 - Current
  • Enhanced client satisfaction by providing efficient technology solutions and support.
  • Streamlined project management processes for improved team productivity and timely deliverables.
  • Developed customized software applications to meet specific client needs, leading to increased customer retention rates.
  • Conducted comprehensive market research, informing strategic planning and decision-making for technology projects.
  • Collaborated with cross-functional teams, ensuring seamless integration of new systems and technologies.
  • Managed relationships with key stakeholders, building trust and rapport that contributed to long-term business partnerships.
  • Presented complex technical data to non-technical audiences, facilitating informed decision-making among clients'' executive teams.
  • Resolved critical technical issues in a timely manner, minimizing downtime and maintaining high levels of system performance.
  • Performed rigorous quality assurance testing on software products before deployment, ensuring optimal functionality upon implementation.
  • Served as a subject matter expert during proposal development efforts by offering valuable insights into technical requirements and solution design.
  • Directed IT services, counseled executives and collaborated with senior management on strategic planning.
  • Provided solutions aligned with Magento Open Source/Commerce architecture and business needs.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.

Education

BBA - Management Information Systems

Kennesaw State University
Kennesaw, GA
12.2019

Skills

  • Business Analysis
  • System integration
  • User experience design
  • Web development
  • Agile methodologies
  • Program Management
  • Design and Implementation
  • Artificial intelligence
  • Database management

Tools and Software

  • Magento Open Source
  • Magento Commerce
  • eConnect ION and eLink (Customer Integration Tools)
  • M3 ERP Customer Order Management
  • Rabbit MQ
  • Jira
  • Confluence

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 5-7 in the development of B2B eCommerce Web Sites (4), Consumer Sales Portals (2), Consumer Order Portals (2), and M3/Magento Integrations (5).
  • Documented and gathered business requirements which led to successful implementation and post Go-Live support.
  • Optimized system functionality, by creating more effective and efficient solutions in Customer User Experiences.
  • Successfully imported 1,000+ users, 250,000+ products, and created documentation for post Go-Live customer knowledge.
  • Assisted in managing and creating successful customer relationship ensuring continued business for further phases of work and enhancements.
  • Backlogged, created and managed 100+ JIRA tickets per project for sprint planning and execution.
  • Developed 50+ technical documents and user guides, training 500+ end users in new system operations and reducing support queries.



Timeline

Associate Consultant, Technology

Wipro
07.2020 - Current

BBA - Management Information Systems

Kennesaw State University

Similar Profiles

CREATE PROFILE
Maxwell Van Meter