Maxwell Westfall
Albany
Summary
Versatile and results-driven professional with extensive experience in logistics and team leadership, notably with UPS. Excelled in enhancing delivery efficiency and customer satisfaction through expert navigation and safety management. Demonstrated exceptional heavy lifting ability and team collaboration, significantly reducing package damage rates. Proven adeptness in adapting to change and optimizing operational workflows.
Overview
7
7
years of professional experience
Work History
Package Handler/Delivery Driver
UPS
09.2021 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Truck Driver/Warehouse Worker
Morradians Furniture
02.2019 - 08.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity
- Ensured accurate and complete construction of furniture upon delivery
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 70 pounds.
Team Leader/Truck Driver
Few Moves Moving
05.2018 - 01.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Drove trucks up to 24 feet long
- Responsible for the safe moving,loading and delivery of residential and commerical property
- Collected and processed payment for services and insured customer satisfaction upon delivery
Education
High School Diploma -
South Colonie Central High School
Albany, NY06-2014
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Driven variety of delivery vehicles from 24ft box trucks to UPS package trucks
- Adaptable to change
- Sorting packages
- Label reading
- Fragile item handling
- Package pickup and delivery
- Hand truck operation
- Physical stamina
Accomplishments
- Received Four consecutive years safe driving achievement award at UPS(2021,2022,2023,2024).
Timeline
Package Handler/Delivery Driver
UPS
09.2021 - Current
Truck Driver/Warehouse Worker
Morradians Furniture
02.2019 - 08.2021
Team Leader/Truck Driver
Few Moves Moving
05.2018 - 01.2019
High School Diploma -
South Colonie Central High School
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