Maxwell Wisnefske
Wausau
Summary
Results-driven professional with extensive experience in managing daily operations and leading teams. Known for exceptional problem-solving skills and commitment to staff development, aiming to elevate customer service standards and drive operational success.
Overview
3
3
years of professional experience
Work History
Lab Manager
Eyemart Express LLC
09.2024 - Current
- Managed daily lab operations, ensuring compliance with safety and quality standards.
- Trained and supervised lab technicians on procedures and equipment usage.
- Conducted regular equipment maintenance on 12 unique machines to optimize performance and reliability.
- Monitored sales and adjusted lens stock to improve statistics based on local market.
Store Manager
Safelite Auto Glass
12.2022 - 09.2024
- Led daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on company policies and best practices.
- Maintain 12 fleet vehicles and track regular maintenance as well as needed repairs and monitor Geotab tracking system.
- Receive and analyze company statistics and formulate plans weekly to address all metrics underperforming.
- Facilitate scheduling for 13 individuals in conjunction with all others store locations in the state to ensure proper manning across service area.
Education
High School Diploma -
Oshkosh West High School
Oshkosh, WI06-2016
Skills
- Team leadership
- Fast paced, high stress decision-making
- Conflict de-escalation and resolution
- Multitasking and organization
- Problem-solving
- Customer service
- Staff training and development
- Goal setting
Military Service 2016-2020
Served as military police abroad providing safety and security in accordance with national and international laws and guidelines for 5 thousand residents of the military base I was stationed at.
Timeline
Lab Manager
Eyemart Express LLC
09.2024 - Current
Store Manager
Safelite Auto Glass
12.2022 - 09.2024
High School Diploma -
Oshkosh West High School