Maxwell S Diaz
El Paso,TX
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Bartender
West Texas Chophouse
El Paso, TX
09.2023 - Current
- Welcomed guests and provided menus.
- Provided exceptional service to high volume of daily customers.
- Prepared drinks according to standard recipes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Cook/Prep Cook
Taco Cabana
El Paso, TX
10.2022 - 09.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Education
GED -
El Paso Community College
El Paso, TX09-2023
Skills
- Physical Fitness
- Conflict de-escalation
- Complex Problem-Solving
- Clear and effective communication
- Able to stand for multiple hours
- Service-oriented mindset
- Outgoing Personality
- Team training and development
- Organizational ability
- Customer service expertise
Certification
- Food Handlers
- TABC
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
- Book Reading
- Art
- Boxing
- Discovering Music
Timeline
Server/Bartender
West Texas Chophouse
09.2023 - Current
Cook/Prep Cook
Taco Cabana
10.2022 - 09.2023
GED -
El Paso Community College
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