Maxx Brennan
Minneapolis,MN
Summary
Results-oriented and customer-focused sales professional with over 2 years of experience in the manufacturing software industry. Expertise in understanding customer needs and presenting software solutions that enhance operational efficiency, streamline production processes, and improve overall performance. Proven success in driving sales growth, managing customer accounts, and maintaining long-term relationships with key stakeholders.
Overview
3
3
years of professional experience
Work History
Customer Business Development Rep
Epicor Software Corporation
Minneapolis, MN
07.2022 - Current
- Managed the life cycle of customer accounts, ensuring contract renewals, and identifying opportunities for upselling or cross-selling additional services or products.
- Maintained up-to-date records of customer interactions and communications.
- Proactively reached out to potential and existing customers through email and cold calls to establish rapport, understand their business needs, and identify opportunities for tailored solutions.
- Built strong relationships with existing customers through ongoing communication.
- FY24 Attainment: 168%
Operations Intern
Flo's Collection
Grand Rapids, MI
08.2021 - 05.2022
- Helped team and shift leaders direct and manage workers by creating over 100 SOP's.
- Established structure to a 200 employee network by working closely with the President, CFO, Marketing Specialist and HR Department.
- Developed Actual vs Theoretical inventory system to differentiate between actual costs of goods sold and the theoretical costs of goods sold.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Education
BBA - Finance & Marketing
Grand Valley State University
Grand Rapids, MI05.2022
Skills
- Salesforce
- Microsoft Office
- Experience with SAP & Epicor Kinetic ERP
- Cold Calling and Lead Generation
- Relationship Building and Account Management
Timeline
Customer Business Development Rep
Epicor Software Corporation
07.2022 - Current
Operations Intern
Flo's Collection
08.2021 - 05.2022
BBA - Finance & Marketing
Grand Valley State University
Similar Profiles
Amanda Luna RamírezAmanda Luna Ramírez
Finance Operations Manager at Epicor Software CorporationFinance Operations Manager at Epicor Software Corporation
Dollara MohamedDollara Mohamed
Application Specialist at Epicor Software CorporationApplication Specialist at Epicor Software Corporation
DHRITIKANA KALITADHRITIKANA KALITA
Senior Product Developer at Epicor Software CorporationSenior Product Developer at Epicor Software Corporation