Maxx Goff
Severn ,MD
Summary
Detail-oriented risk management graduate with insurance licenses (P&C and Life & Health) and experience in policy analysis. Strong foundation in risk assessment, policy evaluation, and underwriting support through hands-on experience at State Farm. Adept at reviewing applications, analyzing coverage needs, and assisting with decision-making in underwriting. Excellent analytical and communication skills, with a commitment to accuracy and efficiency in risk evaluation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager
State Farm
06.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Enhanced the company's social media presence by actively driving positive customer reviews through exceptional customer service, contributing to improved brand reputation and customer engagement.
- Developed a system that successfully retained accounts more successfully
Managerial Intern
Barret Distribution
05.2023 - 08.2023
- Worked to organize the picking, receiving, and shipping of products
- Tracked incoming shipments and organized how to store them
Masters Intern
Augusta National Golf Club
04.2023 - 04.2023
- Worked on the concession operations team during tournament week
- Facilitated the stocking of food items throughout the day
- Set a schedule for employee break times
Risk Management Intern
CCare
06.2022 - 08.2022
- Assisted with Safety Risk Management (SRM) process.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Assistant manager
Chick Fil A
06.2019 - 03.2020
- Supervised 5 employees: managed indoor dining area
- Promoted to manager due to work ethic and leadership
Education
Bachelor of Science - Risk Management And Insurance
DARLA MOORE SCHOOL OF BUSINESS, University of South Carolina
Columbia, SCAffiliations
Theta Chi Fraternity
Gamma Iota Phi Fraternity
Darla Moore Sales Club
University of South Carolina Football Game Day Intern
Certification
- Life and Health Insurance License
- Property and Casualty Insurance License
Timeline
Account Manager
State Farm
06.2024 - Current
Managerial Intern
Barret Distribution
05.2023 - 08.2023
Masters Intern
Augusta National Golf Club
04.2023 - 04.2023
Risk Management Intern
CCare
06.2022 - 08.2022
Assistant manager
Chick Fil A
06.2019 - 03.2020
Bachelor of Science - Risk Management And Insurance
DARLA MOORE SCHOOL OF BUSINESS, University of South Carolina
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