Summary
Overview
Work History
Education
Skills
Skills Abilities
Senior Design Project
Timeline
Generic

Maxx Holland

Eden Prairie,MN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Technical Account Manager

Sovos
07.2023 - Current
  • Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.
  • Provided in-depth product training for customers, enhancing their understanding and usage of the technology.
  • Reduced response time for technical inquiries with efficient communication channels and teamwork.
  • Developed strong relationships with key clients, ensuring their needs were met and fostering long-term partnerships.

SUPPORT ANALYST

SOVOS
05.2021 - 07.2023
  • PL/SQL, Microsoft SQL Server, and Oracle Database administration and troubleshooting
  • Cobol, AIX, Sun Solaris 10, RPG, Red Hat Linux, Windows Server 2008, 2012, 2016, Suse Unix 10 & 11, HP Itanium server administration and troubleshooting
  • SAP, Hana 4, Peoplesoft, Oracle, ERP, NetSuite, Magento, Inacct, and custom adapter administration and troubleshooting
  • Scripting for above platforms
  • Support of both cloud infrastructure and private network infrastructure for deployments.

INTERN

PRINTNET SOLUTIONS
08.2020 - 02.2021
  • Handled database and web site programming tasks (primarily using C#, HTML and SQL Server), working an average of 10 hours per week while maintaining a 3.6 GPA
  • Resolved program errors and other technical issues by leveraging strengths in coding, debugging and integration testing
  • Worked closely with customers to help define and resolve their business needs.

Education

GRADUATE - Computer Engineering

NORTH DAKOTA STATE UNIVERSITY
05.2020

Skills

  • Technical Writing
  • Operational Analysis
  • Technical Requirements
  • Team Collaboration
  • Troubleshooting and Resolution
  • Database Management
  • Front-End Development
  • Technical Documentation
  • Program Testing Software

Skills Abilities

C++, C#, Java, JavaScript, VHDL, SQL Server, True

Senior Design Project

Smart Bird Feeder, 08/2019, 03/2020, Designed a bird feeder that would sense day and night cycles and sense rapid motion on the feeder to protect the seed from unwanted animals.

Timeline

Technical Account Manager

Sovos
07.2023 - Current

SUPPORT ANALYST

SOVOS
05.2021 - 07.2023

INTERN

PRINTNET SOLUTIONS
08.2020 - 02.2021

GRADUATE - Computer Engineering

NORTH DAKOTA STATE UNIVERSITY

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Maxx Holland