May Curry
Walworth,WI
Summary
Hospitality professional with proven record of consistently delivering high-quality service in fast-paced environments. Known for strong teamwork and flexibility in adapting to changing needs, ensuring smooth operations and guest satisfaction. Skilled in order accuracy, customer engagement, and maintaining sanitation standards.
Overview
3
3
years of professional experience
Work History
Pier Crew
Gage Marine
06.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Accurately operated cash register to process customer payments.
- Proven ability to learn quickly and adapt to new situations.
Babysitter
Multiple Families
03.2022 - Current
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Monitored children's play activities to verify safety.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Restaurant Busser
Cafe Calamari
06.2022 - 08.2022
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Trained new staff in bussing and cleaning procedures.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Lifeguard
Water Safety Patrol
06.2021 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool areas and beaches and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
Education
No Degree - Early Elementary Education
Grand Canyon University
Phoenix, AZ04-2028
High School Diploma -
Faith Christian School
Williams Bay, WI05-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving
- Attention to detail
- Safety awareness
- Resilience and persistence
- Positive company representation
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Selected as mentor/trainer for new hires.
Timeline
Pier Crew
Gage Marine
06.2023 - Current
Restaurant Busser
Cafe Calamari
06.2022 - 08.2022
Babysitter
Multiple Families
03.2022 - Current
Lifeguard
Water Safety Patrol
06.2021 - 09.2021
No Degree - Early Elementary Education
Grand Canyon University
High School Diploma -
Faith Christian School
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