May Ewers

Royal Caribbean Cruise Line
QA Lead

Established and led best practices for the QA team, providing mentorship and guidance to ensure optimal performance.
Designed and implemented a scalable and maintainable automation testing framework.
Conducted comprehensive API and web services testing using Postman and REST Assured.
Tested data pipelines utilizing Kafka Offset Explorer tools for real-time data validation.
Developed and executed performance tests using JMeter to assess system robustness.
Created testable products for SAP Backoffice Product Content Management.
Collaborated closely with developers to troubleshoot issues in data processing and UI presentation.
Conducted ADA compliance testing using axe DevTools, ensuring adherence to Section 508 accessibility standards and UI design principles.

Federated Hermes
Manual Tester

Performed manual testing for the Optimizely content management platform, ensuring accurate website functionality.
Verified frontend elements against design specifications in Figma, ensuring pixel-perfect implementation.
Collaborated with Product teams to plan and create user stories, enhancing overall test coverage.
Stepped up as acting QA Lead during an extended leave, overseeing the QA team's activities and priorities.

Corteva Agriscience
QA Tester (Manual & Automation)

Conducted both manual and automation testing for frontend and backend web applications, ensuring high-quality releases.
Performed API testing using Postman to validate endpoints and integrations.
Conducted backend testing of file uploads to Azure Hot Folders, ensuring seamless data transfer and processing.
Performed data validation using Solr to confirm the integrity of stored data.
Reported bugs and managed user stories via Azure DevOps, tracking progress and resolution.
Conducted mobile testing across platforms using SauceLabs, documenting issues through Xcode and Android Studio.
Developed automation test scripts in Java and JavaScript for UI testing, leveraging Selenium for cross-browser compatibility.
Updated technical documentation to ensure customer service teams could easily follow BackOffice procedures.
Evangelized QA best practices and methodologies across siloed teams, promoting a quality-first culture.
Implemented regression strategies and automation frameworks to support large-scale, multinational commerce platforms.
Collaborated with cross-functional teams to review and provide feedback on requirements, specifications, and technical designs.

SouthWire Upgrade Project
QA Engineer

Designed and executed a comprehensive testing suite for the Backoffice upgrade, ensuring smooth functionality after deployment.
Validated data integrity from UI to Backoffice, ensuring no disruptions in functionality.
Migrated test cases from JIRA Xray to Tricentis qTest for improved test management.
Developed and scaled a performance testing framework using Neoload to evaluate system scalability and load handling.
Cleaned up and optimized the regression suite, improving testing efficiency and reducing redundancy.
Designed and implemented a Key Performance Indicator (KPI) framework for continuous monitoring of system health and performance.