May Ham
The One Business Seojin
Fort Wayne,Indiana
4
years of professional experience
HR Assistant with hands-on HR and operations experience supporting manufacturing and staffing environments, including primary HR responsibility for an employee facility and onsite coordination for high-volume clients. Skilled in full-cycle recruitment, onboarding, timekeeping/payroll reconciliation, employee relations, compliance, and HR reporting; bilingual English–Burmese with an Associate in Business, known for clear communication, confidentiality, and building productive workforce relationships.
Work History
HR & Operations Coordinator
4 Months- Served as primary HR contact for an employee manufacturing facility, delivering HR and operational support to ensure workforce stability and compliance.
- Managed end-to-end onboarding and orientation, maintained complete personnel files, and ensured adherence to company policies and recordkeeping standards.
- Reviewed, reconciled, and maintained timekeeping records to support accurate payroll processing and reliable attendance tracking.
- Responded to employee inquiries regarding payroll, benefits, attendance, and policies; investigated and resolved workplace concerns promptly and professionally.
- Collaborated with staffing agencies to forecast workforce needs, coordinate placements, and monitor attendance and performance.
- Supported recruiting activities including job postings, candidate screening, interview scheduling, and onboarding documentation.
- Drafted and implemented HR documents and procedures—such as employee communications and dress code policies—to standardize workplace expectations.
- Prepared and presented weekly workforce metrics to inform management decisions and support operational projects.
- Maintained confidential employee records and ensured compliance with federal, state, and company employment regulations.
Onsite Staffing Coordinator
1 Year 8 Months- Managed daily onsite workforce operations for a high-volume manufacturing client, serving as the primary liaison between employees, client management, and the staffing agency.
- Recruited, screened, interviewed, and onboarded candidates while ensuring all hiring documentation was completed accurately.
- Conducted new hire orientations, explained company policies and safety procedures, and ensured employees were prepared for their assignments.
- Maintained employee attendance records, monitored absenteeism and turnover, and communicated staffing needs to management.
- Processed payroll, verified employee timecards, and resolved payroll discrepancies to ensure timely and accurate compensation.
- Assisted employees with questions regarding schedules, attendance, payroll, benefits, and workplace policies.
- Built and maintained strong relationships with client supervisors to ensure staffing levels met production demands.
- Coordinated shift coverage, employee placements, and workforce scheduling to support operational goals.
- Maintained confidential employee records and ensured compliance with company policies and employment regulations.
- Translated and interpreted between Burmese-speaking employees and management to facilitate communication, onboarding, training, and issue resolution.
- Prepared reports on staffing, attendance, and workforce metrics to support business decisions and improve retention.
- Recognized for providing excellent customer service, improving employee engagement, and fostering a positive work environment.
Certified Nursing Assistant (CNA)
1 Year 11 Months- Provided compassionate, high-quality care to residents and patients while promoting dignity, comfort, and independence.
- Assisted patients with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, feeding, and mobility.
- Monitored and documented vital signs, weight, food and fluid intake, and changes in patient condition, reporting concerns promptly to nursing staff.
- Assisted with safe transfers, repositioning, and ambulation using proper body mechanics and lifting equipment.
- Maintained accurate patient records and documented care in accordance with facility policies and healthcare regulations.
- Supported nurses with patient care procedures, specimen collection, and other delegated clinical tasks.
- Ensured a clean, safe, and comfortable environment by maintaining patient rooms and following infection control and safety protocols.
- Provided emotional support and compassionate care to patients and their families while respecting privacy and confidentiality.
- Collaborated with nurses, physicians, therapists, and interdisciplinary healthcare teams to deliver quality patient-centered care.
- Responded promptly to call lights and patient requests while maintaining professionalism and excellent customer service.
Education
Associate in Business
High school Diploma
Graduated with Academic honors
Skills
HR policies implementation
Onboarding coordination
Payroll processing
Recruitment and selection
Employee relations management
Performance evaluation expertise
Benefits administration
HRIS proficiency
Customer relations
Cross-functional coordination
Staff management
New employee orientations
Microsoft office and docusign
Staff recruiting and retention
Training development
ADP
Talent acquisition
Confidential document control
Background checks
Payroll coordination
FLUENT IN LANGUAGE
Performance evaluation
Payroll administration
Recordkeeping
Workforce improvements
Compliance
Recruitment management
Quickbooks
Human resources management
Labor negotiations
Languages
Burmese
Native or Bilingual
Timeline
HR & Operations Coordinator
The One Business Seojin
03.2026 - CurrentRead More
Onsite Staffing Coordinator
Leaders Staffing
07.2024 - 03.2026Read More
Certified Nursing Assistant (CNA)
Parkview Hospital
08.2022 - 07.2024Read More
Wayne High School
High school Diploma
Read More
Ivy Tech Community College
Associate in Business
Read More