May Patterson
Eagle River,AK
Summary
Dedicated customer service professional with expertise in enhancing guest experiences and fostering repeat business. Proven ability to collaborate effectively and manage time efficiently.
Overview
10
10
years of professional experience
Work History
Ambassador
Anchorage Trolley
Anchorage, AK
04.2026 - 05.2026
- Engaged with guests to enhance their experience on trolley tours.
- Provided detailed information about local history and attractions during tours.
- Assisted in maintaining cleanliness and organization of trolley vehicles.
- Collaborated with team members to ensure smooth operations throughout shifts.
- Collaborated with colleagues to ensure a welcoming environment that encouraged repeat business.
- Participated in training sessions to improve product knowledge and sales techniques continuously.
- Contributed ideas during team meetings aimed at improving customer service and operational efficiency.
Sales Associate
Three Bears
Birchwood Alaska
11.2025 - 04.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor to support efficient operations.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Operated cash register accurately, processing transactions and handling customer payments.
- Monitored stock levels and reported discrepancies to management for timely replenishment.
Patient Care Technician
Nebraska Medicine
Omaha, NE
03.2025 - 05.2025
- Assisted nursing staff with patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team promptly.
- Provided support during medical procedures, enhancing patient experience and care quality.
- Maintained cleanliness of patient areas, adhering to infection control protocols consistently.
Patient Care Technician
Bryan Health Medical Center
05.2023 - 03.2025
- Documented patient information accurately in electronic health records for efficient tracking.
- Collaborated with interdisciplinary teams to coordinate effective patient care plans.
- Supported patients with daily living activities, promoting independence and dignity.
- Adapted quickly to changing needs in fast-paced healthcare environment, ensuring optimal service delivery.
Enviromental Services Technician
Bryan Health Medical Center
Lincoln, NE
04.2022 - 05.2023
- Operated and maintained medical equipment to ensure optimal functionality and safety for patient care.
- Collaborated with healthcare professionals to troubleshoot technical issues and enhance workflow efficiency.
- Conducted regular inspections and preventive maintenance on devices, reducing downtime and ensuring compliance with health standards.
- Documented repair activities and equipment performance metrics to support quality assurance initiatives within the facility.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Pluming Sales Associate
Menards
Lincoln, NE
02.2021 - 04.2022
- Assisted customers in selecting plumbing products, ensuring their needs were met effectively.
- Demonstrated product features and benefits, enhancing customer understanding and satisfaction.
- Managed inventory levels, ensuring adequate stock of plumbing supplies for customer demand.
- Trained new associates on product knowledge and sales techniques to improve team performance.
Sales Associate
Eagle River Knife Company
Anchorage, AK
03.2016 - 06.2020
- Processed transactions accurately using point-of-sale systems for customer purchases.
- Stocked shelves and ensured proper product display according to merchandising standards.
- Handled customer returns and exchanges, resolving issues promptly to maintain satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Nurses Aide - Certified Nursing Assistant
Bryan Health College of Health Sciences
Lincoln, NE12-2022
High School Diploma -
Eagle River High School
Eagle River, AK05-2020
Skills
- Customer engagement
- Product knowledge
- Brand awareness
- Customer service
- Report writing
- Time management
Timeline
Ambassador
Anchorage Trolley
04.2026 - 05.2026
Sales Associate
Three Bears
11.2025 - 04.2026
Patient Care Technician
Nebraska Medicine
03.2025 - 05.2025
Patient Care Technician
Bryan Health Medical Center
05.2023 - 03.2025
Enviromental Services Technician
Bryan Health Medical Center
04.2022 - 05.2023
Pluming Sales Associate
Menards
02.2021 - 04.2022
Sales Associate
Eagle River Knife Company
03.2016 - 06.2020
Nurses Aide - Certified Nursing Assistant
Bryan Health College of Health Sciences
High School Diploma -
Eagle River High School