Maya Albert
6270 Ruby Kinglet St, Las Vegas,NV
Summary
Organized and dedicated worker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
Work History
Assistant General Manager
My Dog Groomer
7225 S Durango Dr, Las Vegas, NV 89113
12.2022 - 09.2023
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Collaborated with team members to ensure the productive and timely completion of services.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Reported issues to higher management with great detail.
- Performed general janitorial duties.
- Inputted data within client management software.
- Worked closely with communications technology and computer applications with accounting and marketing purposes in mind.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Faith Lutheran, Sierra Vista High School
2015 S Hualapai Way, 89117; 8100 W Rd, 8911305.2025
Skills
- Customer Satisfaction
- Collaborative Environments
- Operational Efficiency
- Punctilious Attention to Detail
- Fast-Paced Adaptability
- Potent Organizational Skills
- Umbrella-Knowledge of Safety Protocols
- Zeal to Perpetually Improve and Better One-Self from Previous Shortcomings
- Client Correspondence
- Computational Skills
- Service Promotions
- Cultural Awareness
Timeline
Assistant General Manager
My Dog Groomer
12.2022 - 09.2023
Faith Lutheran, Sierra Vista High School