Justin Brown
Charlotte,United States
Summary
Charlotte native with well over ten years of restaurant experience and five years of Management experience not including shift lead/PIC role. Experienced in menu development, inventory management, cost reduction, and ensuring compliance with health regulations. Known for fostering a positive work environment and maintaining high customer satisfaction through effective team leadership. I am all about having a comfortable, friendly, drama free workplace. Enjoy creating relationships with other staff members and making sure everyone is acknowledged for their accomplishments, and when coaching is needed, making sure to make them feel like it is real coaching and working with them to improve instead of simply talking down to them and saying "do better".
Cooking in the work place and also for family and friends is a huge passion of mine and i take pride in everything i serve no matter who i am serving it to.
On a more personal note, I am an avid golfer, anime enthusiest, have been referred to as a "social chamelion" as i can blend in and make friends with just about anybody, I have a fiance that i will be getting married to at the end of april and a baby girl on the way due in mid september!
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Ilios Crafted Greek
Charlotte, NC
06.2025 - 03.2026
- Streamlined operational processes, enhancing efficiency and reducing service times in high-volume restaurant environment.
- Managed daily operations, ensuring consistent quality standards and exceptional customer experiences.
- Focused on staff efficiency and minimal product waste
- Major focus on hospitality going above and beyond basic standards making sure every customer received the best service possible.
- Scheduling, training, inventory/ordering
Kitchen Manager
Ava Neapolitan Pizza
Charlotte, NC
03.2022 - 06.2025
- Lead kitchen operations, optimize workflow, interview, hire, and train new employees and ensure food quality standards.
- Foster teamwork among kitchen staff and coordinate with front-of-house. Cultivate a positive work environment.
- Reduce food waste and labor costs, enhance kitchen productivity, and maintain high customer satisfaction ratings. Consistently meet and exceed performance targets.
- Ensure strict adherence to health and safety regulations and keep up to date servsafe certification
- Record current inventory compared to pars and order as needed
- Place orders with vendors such as IGF, PFG, Sysco
- Create monthly menu specials along with creating more upscale seasonal menus for partnered cocktail bar
- Scheduling
Assistant Manager
Jimmy Johns
Charlotte, NC
01.2020 - 03.2022
- Fostered positive team environment, mentored new hires. Collaborated with management to revamp scheduling, improving staff retention and productivity.
- Ensured compliance with food safety regulations, maintaining near-perfect health inspection scores. Meticulously managed inventory, reducing costs and minimizing waste.
- Interviewing, hiring, and training new employees.
Float
Wahlburgers
Myrtle Beach, SC
01.2019 - 12.2020
- Learned all of the stations in the restaurant and worked where needed.
- Prep, Fryers, Salads, Grill, Expo, Food Running
- Maintained clean workspace and short ticket times in a high volume restaurant.
PIC/Delivery driver
Jimmy Johns
Myrtle Beach, SC
09.2015 - 12.2020
- Delivered exceptional customer service as PIC/Delivery driver, ensuring timely and accurate orders. Streamlined delivery routes, boosting efficiency and customer satisfaction.
- Trained new hires and ran shift when managers were not available to work.
Float
Wild Wing Cafe
Anderson, SC
07.2014 - 08.2015
- Started as a Fry cook and Learned all of the stations in the restaurant and worked where needed.
- Prep, Fryers, Salads, Grill, Expo, Food Running
- Maintained clean workspace and short ticket times in a high volume restaurant.
Cook
The Galley
Anderson, SC
01.2013 - 07.2014
- Responsible for many different menu items ranging from salads to entrees and desserts
- Precise plating and making sure every dish came out perfectly and in a timely manner
Education
Associates in Arts -
Horry-Georgetown Technical College
Conway, SC01-2016
Skills
- Menu Development
- Inventory Management
- Team Leadership
- Customer Satisfaction
- Cost Reduction
- Health Compliance
- Training Programs
- Serv Safe Certified
- Knife skills
- Hospitality
- Scheduling/ordering
- Conflict Resolution/coaching
- Staff management
- Inventory control
Certification
Serv Safe
Interests
I'm very passionate about food and trying new recipes to treat my friends and family You can find me on the golf course every weekend and traveling all over the US for vacations I like animals, being outdoors, and meeting new people I've also spent time volunteering for programs benefiting the homeless by providing transportation and meals I've also seen over 1000 episodes of One Piece!
Timeline
Assistant General Manager
Ilios Crafted Greek
06.2025 - 03.2026
Kitchen Manager
Ava Neapolitan Pizza
03.2022 - 06.2025
Assistant Manager
Jimmy Johns
01.2020 - 03.2022
Float
Wahlburgers
01.2019 - 12.2020
PIC/Delivery driver
Jimmy Johns
09.2015 - 12.2020
Float
Wild Wing Cafe
07.2014 - 08.2015
Cook
The Galley
01.2013 - 07.2014
Associates in Arts -
Horry-Georgetown Technical College