Maya Armington
Fate,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Successful in teaching junior employees how to maximize performance.
Overview
4
4
years of professional experience
Work History
Cashier
Lowes Home Improvment
Rockwall, TX
05.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
Customer Service Cashier
Kolhs
Rockwall, TX
10.2022 - 01.2023
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Operated cash registers to process payments for goods and services.
OGP Associate
Walmart
Royse City, TX
05.2020 - 08.2022
- Answered phones to help customers and resolve basic concerns.
- Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
- Answered customer questions and provided store information.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Added stock information into inventory system using handheld RF tool by scanning barcodes and entering data.
Education
BBA - Accounting
Texas A&M University - Commerce
TX05-2026
High School Diploma -
Royse City High School
TX05.2021
Skills
- Client Engagement
- Attention to Detail
- Reliable and Punctual
- Customer Service
- Strong Communication
- Excellent Written and Verbal Communication
- POS System Operation
- Cash Handling
- Store Opening and Closing
- Payment Processing
- Locating Merchandise
- Proficient in Excel
Accomplishments
- Photo featured in the Winter 2020 issue of "Skills USA" magazine.
Timeline
Cashier
Lowes Home Improvment
05.2023 - Current
Customer Service Cashier
Kolhs
10.2022 - 01.2023
OGP Associate
Walmart
05.2020 - 08.2022
BBA - Accounting
Texas A&M University - Commerce
High School Diploma -
Royse City High School