Maya Baker
San Marcos,Tx
Summary
Dynamic Health Coordinator with proven expertise at LiveOak Living Community, excelling in healthcare management and patient advocacy. Successfully implemented comprehensive care plans, enhancing patient satisfaction and safety. Strong interpersonal skills fostered effective communication among staff and families, ensuring compliance with regulations and promoting high-quality care.
Overview
9
9
years of professional experience
Work History
Health Coordinator
LiveOak Living Community
01.2025 - Current
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Communicated with patients, ensuring that medical information was kept private.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Direct Support Professional
LiveOak Living Community
03.2023 - 01.2025
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
Sales Associate
Pacsun
09.2016 - 09.2018
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Psychology
Austin Community College
Austin, Texas, TX2028
High School Diploma -
Wall High School
Wall, TX05-2019
Skills
- Healthcare management
- Data collection and report generation
- Emergency response
- Interpersonal skills
- Teamwork and collaboration
- Staff management
- Adaptability
- Effective communication
- Records management
- HeartsaverHeart saver first aid CPR AED
- Patient advocacy
- Professionalism
- Customer service
- Healthy meal preparation
- Medication dispensing
- Organizational skills
- HIPAA guidelines
Timeline
Health Coordinator
LiveOak Living Community
01.2025 - Current
Direct Support Professional
LiveOak Living Community
03.2023 - 01.2025
Sales Associate
Pacsun
09.2016 - 09.2018
Bachelor of Science - Psychology
Austin Community College
High School Diploma -
Wall High School