Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Managed returns, exchanges and refunds in accordance with store policy.
RESEARCH ASSISTANT
MCNULTY CAIR LAB
08.2022 - 05.2023
Collaborated with other researchers to develop successful research strategies.
Participated and facilitated weekly meetings where current psychology research was discussed and analyzed.
Responsible for utilizing software like SPSS and Excel to input and calculate data for research projects.
SALES ASSOCIATE
VANS
08.2021 - 12.2021
Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Solved customer challenges by offering relevant products and services.
HOSTESS
WAHOO SEAFOOD GRILL
01.2021 - 04.2021
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Enhanced customer experiences by efficiently managing up to 30+ reservations per night and seating walk-ins.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.