Hi, I’m
Maya Crutchfield
Sleep Associate
Slidell ,La
Summary
Reliable employee seeking full-time position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thrives in busy environments. Dedicated Associate offering extensive history in Customer Service & Sales experience. Excellent multitasker with charming personality. A hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Overview
8
years of professional experience
Work History
Sleep Number CorporationSlidell
Sleep Associate
12.2023 - Current
Job overview
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Managed customer relations through communication and helpful interactions.
- Implemented data-driven decision-making strategies, improving overall business performance.
USPS, United States Postal ServiceMandeville, LA
Mail Carrier
07.2022 - 11.2022
Job overview
- Distributed mail on foot to residences and businesses, delivering to approximately 450 customers per shift.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Maintained energy and enthusiasm in fast-paced environment.
- Carried out day-to-day duties accurately and efficiently.
Isabella's Pizzeria Mandeville , LA
Kitchen Assistant
08.2018 - 07.2022
Job overview
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Cleaned and organized kitchen stations to promote team efficiency.
- Assisted servers by providing glassware and utensils to guests.
- Distributed food during busy peak periods to drive customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Once Upon A Child Mandeville, LA
Sales Associate
07.2017 - 07.2018
Job overview
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories and merchandise care.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
McDonald'sMandeville, LA
Crew Member
08.2015 - 04.2017
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health and safety standards and procedures.
Education
Lakeshore High SchoolMandeville, LA
High School Diploma
05-2016
Southeastern Louisiana UniversityHammond, LA
No Degree from Biology
05.2028
Skills
- Flexible and Adaptable
- Attention to Detail
- Analytical and Critical Thinking
- Organization and Time Management
- Teamwork and Collaboration
- Ordering procedures
- Verbal and written communication
- Data Entry
- Program Support
- Workplace Safety
- Excellent people skills
- Multi-tasking strength
- Professional demeanor
- Management Support
Timeline
Sleep Associate
Sleep Number Corporation
12.2023 - Current
Mail Carrier
USPS, United States Postal Service
07.2022 - 11.2022
Kitchen Assistant
Isabella's Pizzeria
08.2018 - 07.2022
Sales Associate
Once Upon A Child
07.2017 - 07.2018
Crew Member
McDonald's
08.2015 - 04.2017
Lakeshore High School
High School Diploma
Southeastern Louisiana University
No Degree from Biology