Maya Delancy
Denver,CO
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server/Bartender
AJ's Pit BBQ Steakhouse (formally Clairette)
Denver, CO
05.2023 - Current
- Aided my manager and team in opening Clairette as a new restaurant in Wash Park. Then assisted in transitioning our restaurant into a steakhouse. This included moving, organizing, painting, design/menu concepts, and helping to train the new staff.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Resolved customer complaints in a professional manner.
Processor
First Integrity Title
Denver, CO
03.2022 - 08.2022
- As a Title Insurance Processor my general responsibilities included: costumer service, examining documents such as mortgages, liens, judgments, payoff statements, etc., working to clear curative/business requirements, and working with several other entities to obtain all the required documentation needed to close on the property.
- Processing the entire file to ensure a smooth closing for our clients. Including working with banks, lenders, utility departments, HOA management companies, contractors, courthouse personnel, realtors, and buyers/sellers.
- Preparing, updating, and clearing curative, requirements on the title commitment and all other documents required for closing.
- Entering data/information into recordkeeping systems needed to create new title records or update existing ones.
Receptionist/Processor/Escrow Assistant
First American Title Insurance Company
Denver, CO
07.2020 - 02.2022
- As the Receptionist my general duties include: managing the closing schedule, maintaining the office, answering the phone, handling earnest money deposits/receipts, completing lender requests, order entry for new contracts/transactions, and beginning each transaction with exceptional customer service
- As a processor my responsibilities include: processing the entire file to get prepared for closing, working with the title commitment to clear any requirements prior to closing, ordering CIC/HOA documents, obtaining agent commission information, clearing any curative/business entity requirements, obtaining seller/buyer information, handling utility statuses, and making sure the entire file is completed and prepared for an easy and enjoyable closing experience.
- As an escrow assistant my duties included assisting the closer in processing the entire file to ensure it was ready for the clients closing. Working closely with my closer to ensure a pleasurable experience for the client.
- Examine documentation such as mortgages, liens, judgments, easements, plat books, maps, contracts, and agreements in order to verify factors such as properties' legal descriptions, ownership, or restrictions.
- Confer with realtors, lending institution personnel, buyers, sellers, contractors, surveyors, and courthouse personnel in order to exchange title-related information or to resolve problems.
- Enter into recordkeeping systems appropriate data needed to create new title records or update existing ones.
- Prepare and issue title commitments and title insurance policies based on information compiled from title searches.
Bar Manager
Stuft A Burger Bar
Fort Collins, CO
04.2017 - 07.2020
- Check identification of customers to verify age requirements for purchase of alcohol.
- Order or requisition liquors and supplies.
- Manage all employees including kitchen employees.
- Plan, organize, and control the operations of a cocktail lounge or bar.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Monitored cash intake to reduce discrepancies.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
Summer Intership: Lab Intern
Greffex, Inc
Aurora, CO
05.2018 - 08.2018
- Use laboratory equipment to manipulate DNA and viruses to create vaccines.
- Prepare technical reports and recommendations based upon research outcomes.
- Use a variety of specialized equipment such as electron microscopes, gas chromatographs and high pressure liquid chromatographs, electrophoresis units, thermocyclers, PCR amplification, and gel purify, ligate, transform, and digest DNA.
- Provide laboratory services for health departments, for community environmental health programs and for physicians needing information for diagnosis and treatment.
Server
The Rock Restaurant and Bar
Aurora, CO
06.2016 - 01.2017
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
Pool Manager/Lifeguard
Master Community Association, Cross
Denver, CO
05.2012 - 09.2015
- Rescue distressed persons, examine injures, and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
- Patrol or monitor recreational areas.
- Inspect recreational facilities for cleanliness.
- Provide assistance with staff selection, training, and supervision.
Education
Bachelor of Science - Minor in Psychology
Metropolitan State University of Denver
Denver, CO08.2025
Some College (No Degree) - Biomedical Sciences Microbiology
Colorado State University
Fort Collins, COHigh School Diploma -
Denver East High School
Denver, CO05.2014
Skills
- Able to understand and speak conversational Spanish
- Ability to use various laboratory equipment
- Microsoft applications
- Problem solving and critical thinking
- Attention to detail
- Good communication skills with both costumers and fellow employees
- Management experience
- Organization and responsibility
- Emotional intelligence and accountability
- Experience in costumer service
- Eagerness to learn and grow
Certification
- Red Cross Certified 2012
- TIPS Trained 2017-Present
Extracurricular Activities
- The Gathering Place: Women And Children's Shelter 2007- 2010
- Adopt A Park 2007-2010
- Adopt A Family 2007-2010
- Denver Flyers Club Volleyball 2010-2011
- National Honor Society (NHS) 2012-2014
- Reading Partners 2015-2017
Timeline
Server/Bartender
AJ's Pit BBQ Steakhouse (formally Clairette)
05.2023 - Current
Processor
First Integrity Title
03.2022 - 08.2022
Receptionist/Processor/Escrow Assistant
First American Title Insurance Company
07.2020 - 02.2022
Summer Intership: Lab Intern
Greffex, Inc
05.2018 - 08.2018
Bar Manager
Stuft A Burger Bar
04.2017 - 07.2020
Server
The Rock Restaurant and Bar
06.2016 - 01.2017
Pool Manager/Lifeguard
Master Community Association, Cross
05.2012 - 09.2015
Bachelor of Science - Minor in Psychology
Metropolitan State University of Denver
Some College (No Degree) - Biomedical Sciences Microbiology
Colorado State University
High School Diploma -
Denver East High School
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