Omead Nazamyar
Sterling,VA
Summary
I am a college graduate who is seeking part time employment while I pursue my studies further in college as well as university.
Overview
4
4
years of professional experience
Work History
Airbnb Host
Mother
Sterling, United States
05.2022 - Current
- Set up amenities in the living space including utensils, snacks, and tv.
- Sanitized the living area by sweeping the floors, vacuuming the carpets, wiping windows and tables.
- Set up the beds including setting up several layers of sheets, pillow cases, and blankets.
- Assembling furniture like tables, and cabinets
Help Desk Intern
Sajjad Ahmed
Sterling, VA
10.2022 - 02.2023
- Implemented solutions to recurring problems, reducing help desk ticket volume over time.
- Increased first-call resolution rate by consistently following established procedures and guidelines.
- Monitored help desk metrics such as response times and resolution rates, identifying areas for improvement within the team''s performance.
- Participated in team meetings, sharing insights on common issues faced by users and suggesting possible improvements to enhance support services.
Delivery Driver
GrubHub
Sterling, United States
05.2022 - 01.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Tester
Saffron
Sterling, United States
04.2020 - 05.2020
- Repetitive cycle testing of single use products
- Intent to record product performance based on life expectancy based on constant use
- One set of tasks of hours on end
- Tested durability of products like coffee makers and ovens
Education
Partially Complete - Anthropology
NOVA
SterlingHigh School Diploma -
Dominion High School
06.2022
Skills
- High customer satisfaction based on current employment
- Extremely patient
- Great listener to individuals
- Ability to speak/understand basic spanish (A2 Certified)
- Ability to speak/understand conversational farsi
- Intermediate understanding of adobe photoshop
Languages
English
Native or Bilingual
Persian
Professional Working
Spanish
Elementary
Timeline
Help Desk Intern
Sajjad Ahmed
10.2022 - 02.2023
Airbnb Host
Mother
05.2022 - Current
Delivery Driver
GrubHub
05.2022 - 01.2023
Tester
Saffron
04.2020 - 05.2020
Partially Complete - Anthropology
NOVA
High School Diploma -
Dominion High School