Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
MAYA D. JOHNSON
Columbia,MD
Work Preference
Summary
Diligent Clinical Administrative Coordinator with solid background in coordinating administrative tasks and supporting executive teams. Managed office operations efficiently and facilitated successful project completions. Demonstrated organizational skills and proficiency in communication and problem-solving.
Overview
12
12
years of professional experience
Work History
Administrative Coordinator
University Of Md Medical Center
Glen Burnie/ Baltimore MD
02.2020 - Current
- Provided expertise claims support by reviewing, researching, and investigating all types of preventive and clinical claims to ensure members received appropriate critical measures
- Effectively multi-tasked
- Provided superior customer service for incoming and outgoing telephone calls to or from members, providers, employer groups and other persons deemed necessary by management
- Documented all outcomes by maintaining records, reports and statistics as required
- Experience working in Cardiac Rehab, PT, OT Speech Therapy & Diabetes/Endo Departments
- Assisted patients in navigating insurance verification procedures, enhancing overall patient experience.
- Implemented electronic health record (EHR) updates, ensuring data integrity and accessibility for staff.
- Managed scheduling for patient appointments, optimizing clinic workflow and reducing wait times.
Surgical Coordinator
Johns Hopkins Hospital
Baltimore, MD
04.2018 - 01.2020
- Giving new patients paperwork to fill out, putting together their medical charts, and verifying their insurance information.
- Preparing patients’ bills and sending them to the specific insurance companies
- Ensuring adequate preparation for surgeries by scheduling the necessary equipment and procedure rooms and maintaining the surgical inventory.
- Understanding surgical procedures, such as the necessary time a surgery takes and the medical staff necessary, in order to properly maintain a surgical schedule.
- Providing patients with pre and post-operative instructions.
- Managing surgical documents, gathering and inputting patients’ information, and entering post-surgery data into patients’ records.
Medical Office Administrator
Central MD of Urology
01.2014 - 04.2018
- Trained new staff on office procedures and software applications, fostering a collaborative work environment.
- Transferring lab results to appropriate technicians.
- Implemented electronic health record systems, improving patient information accessibility and accuracy.
- Managed patient scheduling and appointment confirmations to enhance office workflow efficiency.
- Coordinated insurance verification processes to ensure accurate billing and claim submissions.
Education
Certified Nursing Assistant - Geriatric Nursing Assistant Training Program
IT Works Learning Center, Inc.
Annapolis, MD01.2023
Nursing Program
CCBC
01.2020
Medical Assistant Program - undefined
Allstate Careers
01.2015
High School Diploma - undefined
Laurence G. Paquin
01.2001
Skills
- Punctual
- Critical thinking
- Microsoft Excel
- Inbound phone call handling
- Relation-based care
- Leadership
- Lifelong learning
- Knowledgeable in Epic
- CPR certified
- CMT-2016
- Attention to detail
- Data entry
- Time management
- File organization
Community Service
Fitness Coach, Assisted Living Manager 80 Course, Volunteer Baltimore County Fundraising, Participate in Inspire Planning Program- Baltimore City, Youth mentor for adolescent, Speaker -Battered Women- Undefeated Women of America
Timeline
Administrative Coordinator
University Of Md Medical Center
02.2020 - Current
Surgical Coordinator
Johns Hopkins Hospital
04.2018 - 01.2020
Medical Office Administrator
Central MD of Urology
01.2014 - 04.2018
Nursing Program
CCBC
Medical Assistant Program - undefined
Allstate Careers
High School Diploma - undefined
Laurence G. Paquin
Certified Nursing Assistant - Geriatric Nursing Assistant Training Program
IT Works Learning Center, Inc.