Overview
Work History
Education
Skills
Timeline
Generic

MAYA DORN

Valley Cottage,NY

Overview

6
6
years of professional experience

Work History

Staff

Total Entertainment
11.2024 - Current
  • Assisted with event setup and coordination for smooth execution and customer satisfaction
  • Addressed client inquiries and resolved issues promptly
  • Operated entertainment equipment and led activities to enhance guest experiences
  • Worked with team members to manage supplies and maintain an engaging environment

Front Desk Associate

Retro Fitness
06.2023 - Current
  • Conducted facility tours, answered visitor questions, and promoted memberships
  • Opened the gym daily, ensuring readiness for operations
  • Promoted memberships, boosting sign-up rates

Waitress/Counter Server

Dee Maria's Pizza and Pasta
07.2022 - Current
  • Provided excellent customer service to improve retention and satisfaction
  • Communicated with kitchen staff about allergies, dietary needs, and special requests
  • Took orders, processed payments, and addressed guest concerns effectively

Manager

Bounce
02.2022 - 01.2023
  • Managed staff and implemented strategies to improve customer experience and boost engagement
  • Drove return visits through targeted promotions and customer feedback
  • Collected customer insights to shape marketing strategies for events and promotions
  • Trained new employees and handled onboarding documentation
  • Monitored daily activities and mentored a team of 24 members
  • Created and adjusted work schedules to meet staffing needs

Party Host/Cashier

Bounce
05.2019 - 02.2022
  • Identified guest needs and created games and attractions for their enjoyment
  • Provided visitors with information about the facility
  • Operated the cash register accurately for various transactions
  • Answered questions and resolved customer concerns

Education

Bachelor of Science - Business Administration

SUNY College At Oswego
Oswego, NY
12-2024

Associate of Science - Business Administration

Rockland Community College
Suffern, NY
08-2023

Skills

  • Customer service
  • Event coordination
  • High level of organization
  • Strong communication skills
  • Detail oriented
  • Collaborative

Timeline

Staff

Total Entertainment
11.2024 - Current

Front Desk Associate

Retro Fitness
06.2023 - Current

Waitress/Counter Server

Dee Maria's Pizza and Pasta
07.2022 - Current

Manager

Bounce
02.2022 - 01.2023

Party Host/Cashier

Bounce
05.2019 - 02.2022

Bachelor of Science - Business Administration

SUNY College At Oswego

Associate of Science - Business Administration

Rockland Community College

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MAYA DORN