Maya Duncan
Queens,NY
Summary
I am looking for employment that works best for my schedule and the schedule of a company. I am highly skilled in conflict resolution, communication and problem solving.
Overview
8
8
years of professional experience
Work History
Paraprofessional
Department Of Education
New York, NY
03.2025 - 04.2026
- Assisted educators in implementing individualized education plans for diverse student needs.
- Supported classroom management and maintained a positive learning environment for students.
- Collaborated with teachers to develop instructional materials and resources for various subjects.
- Monitored student progress, identifying areas for improvement and providing feedback as needed.
Customer Service Representative
United Postal Service
Brooklyn, NY
02.2024 - 02.2025
- Answers telephone calls from potential customers about services that the company provides
- Assists customers in shipments and handles cash and card transactions
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Crate & Barrel
New York, NY
09.2022 - 06.2023
- Assisted customers with joining a credit card program
- Utilized POS system to order and ship furniture and home goods to home
- Created a welcoming environment
Whole Foods Market
New York, NY
08.2018 - 10.2019
- Assisted customers in finding various items around the store
- Bagged customers groceries and helped deliver groceries to homes
Education
Associate of Human Services -
Mandl School: The College of Allied Health
01-2019
Skills
- Honor roll during the 2018 school year
- Detail oriented
- Interpersonal skills
- Sales
- Proficient in Microsoft, Word and Outlook
- Effective communication
- Calm and patient demeanor
- Computer skills
- Active listening
- Critical thinking
- Data entry
Timeline
Paraprofessional
Department Of Education
03.2025 - 04.2026
Customer Service Representative
United Postal Service
02.2024 - 02.2025
Crate & Barrel
09.2022 - 06.2023
Whole Foods Market
08.2018 - 10.2019
Associate of Human Services -
Mandl School: The College of Allied Health