Maya-Elizabeth Garde
The Bronx,NY
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Emerging ability in leveraging data to develop actionable solutions to business challenges and insightful visualizations. Excellent technical aptitude and knowledgeable in programming languages. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Barista Trainer
Starbucks
09.2021 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Taught proper procedures and strategies for success to new employees.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Barista
Starbucks
07.2021 - Current
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Helped management keep an adequate supply on hand by notifying of shortages.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained regular and consistent attendance and punctuality.
Marketing Coordinator
Geneseo Late Knight, GLK
08.2019 - 01.2020
- Coordinated other members about event marketing to ensure equal opportunities to create designs
- Manage other teammates' marketing designs to ensure the best quality of work on a fixed schedule.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
Event Coordinator
Geneseo Late Knight, GLK
03.2019 - 01.2020
- Managed event logistics and operations.
- Consulted with customers to determine objectives and requirements for events.
- Brainstormed and implemented creative event concepts and themes.
Education
Generated summary visualizations -
Bachelor of Arts - Mathematics
State University of New York At Geneseo
Geneseo, NY12.2021
Skills
- Data Mining with R Programming
- Microsoft Office
- SQL
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Barista Trainer
Starbucks
09.2021 - Current
Barista
Starbucks
07.2021 - Current
Marketing Coordinator
Geneseo Late Knight, GLK
08.2019 - 01.2020
Event Coordinator
Geneseo Late Knight, GLK
03.2019 - 01.2020
Generated summary visualizations -
Bachelor of Arts - Mathematics
State University of New York At Geneseo
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