Maya Gonzalez
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Trainer
Shake Shack
08.2021 - 10.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Enhanced team efficiency by conducting thorough crew member training sessions.
Babysitter
Many Different People
01.2020 - 06.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Ensured safety and well-being of children by diligently supervising indoor and outdoor playtime.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
Education
Associate of Science - Natural Sciences
Merritt College
Oakland, CA05.2025
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Clear Communication
- Following Instructions
- Fluent in Spanish
Certification
- Food Handlers License - Sep 29, 2023- Sep 29, 2026
Languages
Spanish
Native or Bilingual
Timeline
Trainer
Shake Shack
08.2021 - 10.2023
Babysitter
Many Different People
01.2020 - 06.2024
Associate of Science - Natural Sciences
Merritt College